Install Bitdefender Total Security

ogibson

 I currently have Bitdefender Total Security which is expiring soon.
Instead of renewing online (as I did not want auto renewal)  I purchased the Bitdefender Total Security from Best Buy which includes download.
Do I need to uninstall my current Total Security prior to adding the new Total Security?

Scott

Hello @ogibson

You should not need to uninstall your current install of BD Total Security, but only activate the new subscription code given to you from BB in your email.

To do that, log into your Central account and on the left hand side click My Subscriptions. At the top of the page is a button to click and enter a code number. Copy and paste the code you received from Best Buy into that box, and click Activate.

Once you have done that, you can go back to Central/Subscriptions and confirm that it was added to your Total Security account.

On your PC, I would then go and 'Switch Account" to make sure the new time was added to your device. Go to the top of the Total UI, click on My Account then Switch Account. Fill in your email address and PW you use for your Central account, and the new time should be seen in the My Account window.

Here is an article which may also be helpful. See the tab:

Activating Bitdefender with an Activation Code

https://www.bitdefender.com/consumer/support/answer/1715/

If that didn't work, and you needed further help, Support can be reached here. Follow the prompts (Activate & Install) until you get to the black Contact Support box. Chat can be the quickest way to get things started, or resolved. Phone support is not toll free.

https://www.bitdefender.com/consumer/support/

Kind regards.

edit:sp