High Bandwidth Usage After Visiting Flash Video Sites

A permanent fix will be delivered via Automatic Updates soon. Then you can remove that registry key, however it is not a must. The steps I provided in the topic you mentioned are to workaround the issue until the fix will be deployed.

Regards,

hey Dan

i got a problem though, i enabled the HttpSkipApp key but now

the parental controls dont work ...it doesnt block all the inappropriate sites anymore

is there anything I can do about this

because If I dont enable the httpSkipApp key ..my internet runs slower than

its usual pace.

thanks in advance

hey all, i used to have this problem too until it was solved by the HttpAppSkip but in this case the traffic is not scannes so the internet security is useless in someway.

and when i posted this problem i was replied that i was the only one facing this problem and it was not a priority in the new build version.

apparently they was wrong so please bitdefender internet security is a great sotware

do not spoil it for a small problem.

By the way i knew that the problem because of confliction with internet download manager , i did my part and told you so fix it because

first i would like to say that the internet download manager is not the problem as i removed it and the problem still there.

and as for dany request after adding the Http value first the IDM goes as fast as it can with no limitation ( i mean the connections ) and the surfing is a lot faster and something i noticed the search advisor is not working after adding it and the bandwidth is not consumed when watching a flash video.

would you please tell me how to use the support tool and how to send this information ?

Hi,

I never said that the download manager was the culprit. The issue is on BitDefender's end. When you add that registry key, the traffic on the port 80 will not be scanned therefore the Parental control web control feature AND the site advisor will not work.

I have re-open the ticket you had with me (ID: 201010011010474). Please check your email associated with the forum account for instructions on how to submit the logs I need in order to continue troubleshooting.

The Internet Download Manager executable file should have been added under the HttpAppSkip registry key so the traffic that will pass through that DM will not be scanned anymore. That will NOT let your PC unprotected !

Dany i did what you ask me to do and i just wanna to make sure that you are working on the problem

my pc was infected by a virus today because the httpappskip solution for this probelm after it messed some of my files the real time protection caught it but that would not happen in the first place if you solved the problem.

how long will it take to solve it you said that you solved the problem in 2010 version but it still there.

HOW LONG WILL IT TAKE TO SOLVE IT?

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Hello,

I'm completely new to Bitdefender as I have just changed from Kaspesrsky to Bitdefender because I have read it was also efficient but less heavy than KIS and since this changement I have seen exactly the same problem with video buffering on youtube for example. At the begining I was afraid my pc was infected by a virus that communicate with I don't know who because there was data coming in my pc and I wasn't downloading anything (I didn't understand at the begining that it was the video I begin to look to that continue to load, even after closing FF).

I pass all the afternoon today to understand why a video seen on youtube continue to load even when Firefox was closed and believe some times it could comes from flash or I don't know which plugin of FF. After some hours of test and research (update of flash and things like that) at last I found the explanation on your forum and I have been really suprised that it is caused by bitdefender that i really did not suspect at all.

I know you are working on it (since a lot of months apparently...) but I'm not really confindent in going in the registry to fix that as you say and maybe produce a bigger problem, and it is not really an easy thing to do for a mean user. Everybody pass times on video sharing sites now so it is incredible that such an great antivirus has no solution to offers againts this problem. I have now understood that this is not a security problem, but it takes a lot of bandwith for nothing. So I hope you will apologize me to say that, but if you don't find a solution to that problem in the coming weeks I will go back to kaspersky.

At least could you prevent all your clients (a message in an update version or something like that) that there is a such a big bug in bitdefender for that people like me that are not geek or computer professionnal don't believe they are infected by a trojan. I think this is the minimum you can do as it probably concern a big part of them. This is really not a minor a problem to me also and it is quite surprising as I never had problem with my previous antivirus system.

Thank you for reading.