Parental Control Password

MyBD
MyBD
edited January 2011 in Parental control

B.T.W. why is this topic closed :( , Sorry, this topic has been locked, so I have to make a new topic even if my problem is the same.


http://forum.bitdefender.com/index.php?sho...arental+control


After upgrating to BD Internet Security 2011, and using Windows Vista Premium, 3 accounts where turned over to ON <img class=" />, Admin is OFF. On BD 2009 there was only my teens account that was ON, but now both my 2nd account and the wifes are putted down to Age limit 14 :rolleyes: . OK some will say that we should be "flattered" <img class=" /> , but it gave us problems by blocking some websites and ALL attempts to change the status from 14 to 18+(diseable Parent Control) were in vain, getting every time this message (the same as many BD users got).


A password is required in order to finish this operation


It seems that this is "the problem of the year" as I have seen on the forum that there are "hundreds" of users suffering the same. Which password is required, coz both my password as Admin and the BD account passwords are not accepted.

Comments

  • MyBD
    MyBD
    edited January 2011

    Add to above topic:


    How can I have the same configuration of Parental Control as I had on BD Internet Security 2009 :


    1) Admin = OFF


    2) 2nd account = OFF


    3) Wifes account= OFF


    4) Teenage child= ON


    Thanks.

  • MyBD
    MyBD
    Add to above topic:


    How can I have the same configuration of Parental Control as I had on BD Internet Security 2009 :


    1) Admin = OFF


    2) 2nd account = OFF


    3) Wifes account= OFF


    4) Teenage child= ON


    Thanks.

  • MyBD
    MyBD
    edited January 2011

    Can my problem be because as YANN explained her :


    http://forum.bitdefender.com/index.php?showtopic=20590


    When updating/installing BD 2011, I was prompted to diseable Windows Firewall and Defender, but there were no mention of :


    Vérifiations avant installation :


    Vérifiez tout d'abord qu'aucun autre logiciel de sécurité (antispywares comme Adaware ou Spybot, contrôle parental comme celui fourni dans la suite de Windows Live) ne soit installé sur le système. Si c'est le cas désinstallez les tous.


    For non french readers: ("Verify that AntiSpyware-AdAware-Sbybot or Parental Control from Windows Life, are not installed on your system. If it is the case, U-install all" ), before installing BD 2011.

  • MyBD
    MyBD
    edited January 2011
    Can my problem be because as YANN explained her :


    http://forum.bitdefender.com/index.php?showtopic=20590


    When updating/installing BD 2011, I was prompted to diseable Windows Firewall and Defender, but there were no mention of :


    For non french readers: ("Verify that AntiSpyware-AdAware-Sbybot or Parental Control from Windows Life, are not installed on your system. If it is the case, U-install all" ), before installing BD 2011.


    Hello DanyDan or Nikki,


    I got an @mail from support team suggesting me to go to : Registry editor:


    HKEY_USERS\.DEFAULT\Software\SetID and delete the value ID1 , and that should reset my Parental control .


    But I couldn´t find any value saying ID1 :rolleyes:


    And if I recall well, I didn't configure the parental control BDIS 2011 when upgrading from 2009 to BD2011, it seems that it have been cloned from my MS windows configuration.


    My next question is: will my Admin password be deleted if I remove ID1 (if founded).


    Daniel ,


    A quick answer will be appriciated (you usually write on topics that it will be within 48H) -_- , alternatively, please forward me to an another topic where the issue has been solved.


    Cordialement et amicalement(J-N-O) ;)

  • MyBD
    MyBD
    Hello DanyDan or Nikki,


    I got an @mail from support team suggesting me to go to : Registry editor:


    HKEY_USERS\.DEFAULT\Software\SetID and delete the value ID1 , and that should reset my Parental control .


    But I couldn´t find any value saying ID1 :rolleyes:


    And if I recall well, I didn't configure the parental control BDIS 2011 when upgrading from 2009 to BD2011, it seems that it have been cloned from my MS windows configuration.


    My next question is: will my Admin password be deleted if I remove ID1 (if founded).


    Daniel ,


    A quick answer will be appriciated (you usually write on topics that it will be within 48H) -_- , alternatively, please forward me to an another topic where the issue has been solved.


    Cordialement et amicalement(J-N-O) ;)


    My problem is now "solved" :rolleyes: . My desktop went "dead" : RIP :( . (Either the CPU or and most probably the MotherBoard), than now I don´t have to worry about the Parental Control configuration anymore -_- .

  • Mihaela M.
    Mihaela M.

    Hi Maras,


    First I want to apologize for my delay in responding to your post and let me say how sorry I am to hear that your PC is not functional anymore. In case you encounter any other issue with our product, please feel free to contact us.


    Thank you!

  • justinxz0
    justinxz0
    edited February 2011

    How to remove the password in bitdefender total security 2011? because i forgot my password.:) sorry


    my email is:


    justinxz14 at yahoo dot com


    thanks,

  • Unknown
    Unknown

    Hello,


    Just sent you the email Justin. Please check your email. I have already replied into the original topic you started. This topic is now closed.


    Kind regards,

This discussion has been closed.

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