Real Time Protection Disabled

Hi Danydan,


I have installed new version of bit defender 2011 maybe a month back. But it always shows that real time protection is disabled. I have tried repair but does not work and asloonce I completly reinstalled. It worked fine for some time but later again stated showing up same problem. The older version was working fine.


Link to event log is here


<a href='http://www.sendspace.com/file/uyam51'>http://www.sendspace.com/file/uyam51</a>


Your help will be highly appriciated.


Seemant


Seemantraju@hotmail.com

Comments

  • Hello,


    Are you using a 32-bits computer, is that correct ? Please check your email associated with your forum account for instructions on how to correctly reinstall BitDefender and the issue should be resolved.


    Ticket ID: 201101151014937.


    Also I have edited your post and removed the download link and your email as being considered as private information and should not be posted into a public post.


    Kind regards,

  • iregalado
    edited February 2011
    Hi Danydan,


    I have installed new version of bit defender 2011 maybe a month back. But it always shows that real time protection is disabled. I have tried repair but does not work and asloonce I completly reinstalled. It worked fine for some time but later again stated showing up same problem. The older version was working fine.


    Your help will be highly appriciated.


    Seemant


    Seemantraju@hotmail.com


    I am having the same issue, istalled bit defender 2011 last week and is now turned off and am not able to turn it on, please advise what to do.


    thanks

  • Hi Iregalado,


    Please provide me with more details about the issue you encounter. Also define what you mean by 'turned off'. Post a screenshot of any error message you may receive.


    Also follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!