Problem With Bitdefender Scheduled Scans

Hi mvtrotz,

In your last e-mail you mentioned that the reinstall of BitDefender solved the issue you posted here. Should you need any further assistance, please do not hesitate to contact us.

Thank you!

Thanks for getting back to me. Since the reinstall, BitDefender continues to launch scans as scheduled and the Firewall now appears to be working satisfactorily.

However, a few other issues have now become apparent:

- Search Advisor does not appear to be working, as the green checkmarks/warnings and other information are not appearing with search results using Google, Yahoo or any other search engine when used with either Firefox, Internet Explorer or Google Chrome. This despite the Options Preferences pane showing this feature as enabled. I reported this problem to technical support via email last Friday (together with the supporttool file) but so far there has been no response.

- If I double click on a cookie rule under the Privacy tab, the wrong rule is presented for editing (i.e. one different from the rule I clicked on). This problem (mentioned by another poster on this site) appears and diosappears with no apparent pattern as far as I can see. I am actually trying to edit a couple of rules at the moment without any success as a result of this issue.

- The same poster has mentioned problems using wildcards in the cookie rule list, e.g. *.malware.com and has been told to use *malware.com (i.e. no .). I am trying to use wildcards as well, and find this suggestion unsatisfactory, as it can result in sites being unintentionally blocked or allowed, and it is not clear why the first approach cannot be used.

I first used this product some 5 or 6 years ago and I must say that this latest version appears to have taken a step backwards from the earlier ones in terms of reliability, and has left me wondering whether the time has come to look for another solution when my license comes up for renewal later this year.

Thanks.

Michael

Thanks for the feedback. I was aware that the cookie list issue had been escalated but had not heard anything re. the Search Advisor problem. I look forward to hearing about the fixes for these issues as soon as they are available.

Michael

An update was released earlier this week that seems to have partially fixed the Search Advisor issue. This feature now works if I use either the Yahoo or Google quick search boxes, as well as if I start a search from yahoo.com or bing.com. However, it does not work from google.com. I'm not sure if this update was intended to correct the Search Advisor problem but I thought I should provide an update.