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Updates Always 100mb?

suddenly, from may 20, everyday my bitdefender total security 2011 updates 100mb files two times. why is this happening?

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Comments

  • Hi,


    Please put a screenshot with the Settings tab under Update within BitDefender. Thank you!

  • here is the screenshot of my update. thanks!

    post-56966-1306910775_thumb.jpg

  • Hello,


    Please repair BitDefender as explained below THEN install the latest 14.30 build and let me know if the issue still occur. If it does, follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    [howTo Repair BitDefender 2011]


    - Click on the START menu button;


    - Go to All Programs -> BitDefender 2011 -> Repair or Remove;


    - Follow the on-screen instructions and restart the computer each time you are requested to;


    - Test to see if the issue still replicates.


    Looking forward to your answer!