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[resolved] Computer Hangs After Update Reboot.

jfrago
jfrago
in Update

Reboot after update problem.


Just bought Internet Security 2011. Worked fine for the first week or so.


In one update cycle, a pop-up said that it needed to reboot before applying the update.


After rebooting, the computer hung just before the windows xp log-in screen.


Tried it again several times, same thing.


Finally, pressed F8 at reboot to get to the boot menu, and chose "Use last known configuration." It worked. I thought that was that. Used the computer for a week or so without any problems.


Unfortunately, just a few minutes ago, i initiated a manual update for bit defender, and the same pop-up screen came again. After rebooting, same problem: hanging right before the log-in screen. I used the same technique I used before, then the system booted up proper.


Can someone tell me what's going on? Does this mean that my anti-virus has not been updated for the last several days/week?


Thanks.


----


My system is running on xppro sp3, if that's a factor.

Comments

  • Unknown
    Unknown

    Hello,


    Indeed having the Windows XP SP3 installed is mandatory. Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!

  • jfrago
    jfrago

    Hmm. I think the latest update fix this problem. Thanks!

  • nikki605
    nikki605

    Thanks for posting back that your issue is resolved. :)


    Topic closed.


    Regards,

This discussion has been closed.

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