[resolved]Real Time Protection Not Working And Virus Scan Module Unavailable

Topdoggg
Topdoggg
in Antivirus

Hi there,


I am having a problem with BD IS 2011. My real time protection is not working and my virus scan module is unavailable also. I tried working through the steps in the kb for the real time protection fix, including the two patches, but they didn't work. Patch 2 constantly gave me a "installation failure" error.


This comp. is a hp pavillion running Vista.


If you require any other information please let me know.


Any help is appreciated.


Thanks.

Comments

  • Topdoggg
    Topdoggg
    Hi there,


    I am having a problem with BD IS 2011. My real time protection is not working and my virus scan module is unavailable also. I tried working through the steps in the kb for the real time protection fix, including the two patches, but they didn't work. Patch 2 constantly gave me a "installation failure" error.


    This comp. is a hp pavillion running Vista.


    If you require any other information please let me know.


    Any help is appreciated.


    Thanks.


    OK, that wierd. All the problems have corrected themselves by themselves. Strange. . .

  • Unknown
    Unknown

    Hello,


    Glad to see the issue is now resolved. I believe that it was resolved with the release of the update yesterday, update that was resolving the issue below:


    http://forum.bitdefender.com/index.php?sho...mp;#entry114836


    If you have any further queries feel free to contact us anytime!


    Best regards,

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