Bitdefender Total Security 2011

Hello bitdefender,


I'm trying very hard to be nice about this even know I spent so much money for just one year of your software. This software WILL NOT allow me to be protected FULLY 'for some odd reason'...


I would like the software to allow me to use it and not block me for no good reason.


I have no picture that describes the issue I'm having its very, very hard to handle right now.


Being.


1) I did everything.


2) Nothing worked.

post-67380-1310800072_thumb.png

Comments

  • Hello bitdefender,


    I'm trying very hard to be nice about this even know I spent so much money for just one year of your software. This software WILL NOT allow me to be protected FULLY 'for some odd reason'...


    I would like the software to allow me to use it and not block me for no good reason.


    I have picture that describes the issue I'm having its very, very hard to handle right now.


    Being.


    1) I did everything.


    2) Nothing worked.


    Watch this



  • Welcome to the forum. :)


    First of all, you did not provide us with even the most basic information about your PC and it's configuration as described in the forum posting rules so it will be very difficult to assist you.


    Which Windows OS - from your screen shot, it looks like WinXP? Which Service Packs?


    32-bit or 64-bit?


    How much memory (RAM) is in your PC?


    What type & speed processor (CPU)?


    Do you have any other security programs installed?


    Did you have another security program installed but have uninstalled it? If so, what method did you use to uninstall it?


    Is this a new installation if BD? How long has it been installed? Is this a new problem that just showed up?


    Regards,

  • Welcome to the forum. :)


    First of all, you did not provide us with even the most basic information about your PC and it's configuration as described in the forum posting rules so it will be very difficult to assist you.


    Which Windows OS - from your screen shot, it looks like WinXP? Which Service Packs?


    32-bit or 64-bit?


    How much memory (RAM) is in your PC?


    What type & speed processor (CPU)?


    Do you have any other security programs installed?


    Did you have another security program installed but have uninstalled it? If so, what method did you use to uninstall it?


    Is this a new installation if BD? How long has it been installed? Is this a new problem that just showed up?


    Regards,


    (This is all I know, and I DID A FRESH Install of my OS and formatted my pc well I did the Format then re-installed my OS then installed BD). That my good sir is when I hit a brick wall!!!


    Operating System


    MS Windows XP Home 32-bit SP3


    CPU


    AMD Athlon XP


    Thoroughbred 0.13um Technology


    RAM


    2.00 GB DDR @ 133MHz (2.5-2-2-6)


    Motherboard


    MICRO-STAR INTERNATIONAL CO., LTD MS-6390 (Socket A) 26 °C


    Graphics


    COMPAQ FP7317 (1280x1024@60Hz)


    S3 Graphics ProSavageDDR


    Hard Drives


    78GB Seagate ST380011A (PATA) 36 °C


    Optical Drives


    HP DVD Writer 1040r USB Device


    LITE-ON DVDRW SHW-160P6S


    Audio


    Realtek AC'97 Audio for VIA ® Audio Controller


    Operating System


    MS Windows XP Home 32-bit SP3


    Windows Security Center


    Windows Update


    AutoUpdate Download Automatically and Install at Set Scheduled time


    Schedule Frequency Every day


    Schedule Time 3 am


    Firewall


    Firewall Enabled


    Company Name BitDefender


    Display Name BitDefender Firewall


    Product Version 14.0.30.357


    Antivirus


    Antivirus Enabled


    Company Name BitDefender


    Display Name BitDefender Antivirus


    Product Version 14.0.30.357


    TimeZone


    TimeZone GMT -8 Hours


    Language English


    Country United States


    Currency $


    Date Format M/d/yyyy


    Time Format h:mm:ss tt


    Power Profile


    Active power scheme Home/Office Desk


    Hibernation Enabled


    Scheduler


    Hotfixes


    7/16/2011 Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2518864)


    7/16/2011 Update for Windows XP (KB961118)


    7/16/2011 Security Update for Microsoft .NET Framework 3.5 SP1 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 x86 (KB2416473)


    7/16/2011 Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86 (KB982524)


    7/16/2011 Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707)


    7/16/2011 Security Update for Microsoft .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2418241)


    7/16/2011 Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2446704)


    7/16/2011 Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2478658)


    7/16/2011 Microsoft .NET Framework 3.5 SP1 Update for Windows Server 2003 and Windows XP x86 (KB982168)


    7/16/2011 Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Security Update for Windows 2000, Windows Server 2003, and Windows XP x86 (KB979909)


    7/16/2011 Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)


    7/16/2011 Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86


    7/16/2011 VIA Technologies Inc. - Networking - VIA Rhine II Fast Ethernet Adapter


    7/16/2011 Microsoft .NET Framework 2.0 Service Pack 1 Security Update for Windows 2000, Windows Server 2003, and Windows XP (KB953300)


    7/16/2011 Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)


    7/16/2011 Security Update for Windows XP (KB2507938)


    7/16/2011 Security Update for Windows XP (KB2476490)


    7/16/2011 Security Update for Windows XP (KB2503665)


    7/16/2011 Windows Malicious Software Removal Tool - July 2011 (KB890830)


    7/16/2011 Security Update for Windows XP (KB2535512)


    7/16/2011 Security Update for Windows XP (KB2536276)


    7/16/2011 Cumulative Security Update for Internet Explorer 8 for Windows XP (KB2530548)


    7/16/2011 Security Update for Windows XP (KB2544893)


    7/16/2011 Update for Windows XP (KB2541763)


    7/16/2011 Security Update for Internet Explorer 8 for Windows XP (KB2544521)


    7/16/2011 Security Update for Windows XP (KB2555917)


    5/25/2011 Security Update for Windows XP (KB2510531)


    5/25/2011 Update for Windows XP (KB2345886)


    5/25/2011 Update for Windows XP (KB971737)


    5/25/2011 Update for Windows XP (KB970430)


    5/25/2011 Windows Malicious Software Removal Tool - May 2011 (KB890830)


    5/25/2011 Update for Windows XP (KB2524375)


    5/25/2011 Security Update for Windows XP (KB2509553)


    5/25/2011 Security Update for Windows XP (KB2412687)


    5/25/2011 Security Update for Windows XP (KB2510581)


    5/25/2011 Security Update for Windows XP (KB2507618)


    5/25/2011 Cumulative Security Update for Internet Explorer 6 for Windows XP (KB2497640)


    5/25/2011 Cumulative Security Update for ActiveX Killbits for Windows XP (KB2508272)


    5/25/2011 Security Update for Windows XP (KB2503658)


    5/25/2011 Security Update for Windows XP (KB2511455)


    5/25/2011 Security Update for Windows XP (KB2506223)


    5/25/2011 Security Update for Windows XP (KB2506212)


    5/25/2011 Security Update for Windows XP (KB2508429)


    5/25/2011 Security Update for Windows XP (KB2485663)


    5/25/2011 Security Update for Windows XP (KB2481109)


    5/25/2011 Security Update for Windows XP (KB2479943)


    5/25/2011 Update for Windows XP (KB971029)


    5/25/2011 Security Update for Windows XP (KB2476687)


    5/25/2011 Security Update for Windows XP (KB2393802)


    5/25/2011 Security Update for Windows XP (KB2478960)


    5/25/2011 Security Update for Windows XP (KB2483185)


    5/25/2011 Security Update for Windows XP (KB2478971)


    5/25/2011 Security Update for Windows XP (KB2419632)


    5/25/2011 Security Update for Windows XP (KB2440591)


    5/25/2011 Update for Windows XP (KB2443685)


    5/25/2011 Security Update for Windows XP (KB2443105)


    5/25/2011 Security Update for Windows XP (KB2423089)


    5/25/2011 Security Update for Windows XP (KB2079403)


    5/25/2011 Security Update for Windows XP (KB2360937)


    5/25/2011 Security Update for Windows XP (KB982132)


    5/25/2011 Security Update for Windows XP (KB2387149)


    5/25/2011 Security Update for Windows XP (KB2378111)


    5/25/2011 Security Update for Windows XP (KB2296011)


    5/25/2011 Security Update for Windows XP (KB979687)


    5/25/2011 Security Update for Windows XP (KB975558)


    5/25/2011 Security Update for Windows XP (KB2347290)


    5/25/2011 Security Update for Windows XP (KB2121546)


    5/25/2011 Security Update for Windows XP (KB981322)


    5/25/2011 Security Update for Windows XP (KB980436)


    5/25/2011 Security Update for Windows XP (KB981997)


    5/25/2011 Security Update for Windows XP (KB982665)


    5/25/2011 Security Update for Windows XP (KB2115168)


    5/25/2011 Security Update for Windows XP (KB2229593)


    5/25/2011 Security Update for Windows XP (KB975562)


    5/25/2011 Security Update for Windows XP (KB979482)


    5/25/2011 Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP3 (KB978695)


    5/25/2011 Security Update for Windows XP (KB978542)


    5/25/2011 Security Update for Windows XP (KB978601)


    5/25/2011 Security Update for Windows XP (KB978338)


    5/25/2011 Security Update for Windows XP (KB979309)


    5/25/2011 Security Update for Windows XP (KB977816)


    5/25/2011 Security Update for Windows XP (KB978706)


    5/25/2011 Security Update for Windows XP (KB977914)


    5/25/2011 Security Update for Windows XP (KB975560)


    5/25/2011 Security Update for Windows XP (KB975713)


    5/25/2011 Security Update for Windows XP (KB972270)


    5/25/2011 Security Update for Windows XP (KB973904)


    5/25/2011 Update for Windows XP (KB955759)


    5/25/2011 Security Update for Windows XP (KB974392)


    5/25/2011 Security Update for Windows XP (KB974318)


    5/25/2011 Security Update for Windows XP Service Pack 3 (KB952069)


    5/25/2011 Update for Windows XP (KB973687)


    5/25/2011 Update for Windows XP (KB968389)


    5/25/2011 Security Update for Windows XP (KB969059)


    5/25/2011 Security Update for Windows XP (KB974112)


    5/25/2011 Security Update for Windows XP (KB974571)


    5/25/2011 Security Update for Windows XP (KB975025)


    5/25/2011 Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP 3 (KB954155)


    5/25/2011 Security Update for Windows XP (KB956844)


    5/25/2011 Internet Explorer 8 for Windows XP


    5/25/2011 Security Update for Windows XP (KB971657)


    5/25/2011 Security Update for Windows XP (KB973815)


    5/25/2011 Security Update for Windows XP (KB960859)


    5/25/2011 Security Update for Windows XP (KB973507)


    5/25/2011 Security Update for Windows XP (KB956744)


    5/25/2011 Security Update for Windows XP (KB973869)


    5/25/2011 Security Update for Windows XP Service Pack 3 (KB973540)


    5/25/2011 Security Update for Windows XP (KB961501)


    5/25/2011 Security Update for Windows XP (KB959426)


    5/25/2011 Security Update for Windows XP (KB960803)


    5/25/2011 Security Update for Windows XP (KB952004)


    5/25/2011 Security Update for Windows XP (KB956572)


    5/25/2011 Security Update for Windows XP (KB923561)


    5/25/2011 Security Update for Windows XP (KB956802)


    5/25/2011 Security Update for Windows XP (KB954459)


    5/25/2011 Security Update for Windows XP (KB958644)


    5/25/2011 Update for Windows XP (KB952287)


    5/25/2011 Security Update for Windows XP (KB950974)


    5/25/2011 Security Update for Windows XP (KB952954)


    5/25/2011 Security Update for Windows XP (KB946648)


    5/25/2011 Update for Windows XP (KB951978)


    5/25/2011 Security Update for Windows XP (KB951376)


    5/25/2011 Security Update for Windows XP (KB950762)


    5/25/2011 Security Update for Flash Player (KB923789)


    5/25/2011 Realtek AC'97 Audio


    5/25/2011 Update for Windows XP (KB898461)


    5/25/2011 Windows Genuine Advantage Validation Tool (KB892130)


    Services


    Running .NET Runtime Optimization Service v2.0.50727_X86


    Running Acronis Scheduler2 Service


    Running Acronis Try And Decide Service


    Running Application Layer Gateway Service


    Running Atheros Configuration Service


    Running Automatic Updates


    Running Background Intelligent Transfer Service


    Running BitDefender Desktop Update Service


    Running BitDefender Virus Shield


    Running COM+ Event System


    Running Computer Browser


    Running Cryptographic Services


    Running DCOM Server Process Launcher


    Running DHCP Client


    Running Distributed Link Tracking Client


    Running DNS Client


    Running Error Reporting Service


    Running Event Log


    Running Fast User Switching Compatibility


    Running Help and Support


    Running HID Input Service


    Running HTTP SSL


    Running IPSEC Services


    Running Network Connections


    Running Network Location Awareness (NLA)


    Running Plug and Play


    Running Print Spooler


    Running Protected Storage


    Running Remote Access Connection Manager


    Running Remote Procedure Call (RPC)


    Running Secondary Logon


    Running Security Accounts Manager


    Running Security Center


    Running Server


    Running Shell Hardware Detection


    Running SSDP Discovery Service


    Running System Event Notification


    Running System Restore Service


    Running Task Scheduler


    Running TCP/IP NetBIOS Helper


    Running Telephony


    Running Terminal Services


    Running Themes


    Running WebClient


    Running Windows Audio


    Running Windows Firewall/Internet Connection Sharing (ICS)


    Running Windows Installer


    Running Windows Management Instrumentation


    Running Windows Time


    Running Wireless Zero Configuration


    Running Workstation


    Stopped Alerter


    Stopped Application Management


    Stopped ASP.NET State Service


    Stopped BitDefender Update Server v2


    Stopped ClipBook


    Stopped COM+ System Application


    Stopped Distributed Transaction Coordinator


    Stopped Extensible Authentication Protocol Service


    Stopped Health Key and Certificate Management Service


    Stopped IMAPI CD-Burning COM Service


    Stopped Indexing Service


    Stopped Jumpstart Wifi Protected Setup


    Stopped Logical Disk Manager


    Stopped Logical Disk Manager Administrative Service


    Stopped Messenger


    Stopped MS Software Shadow Copy Provider


    Stopped Net Logon


    Stopped Net.Tcp Port Sharing Service


    Stopped NetMeeting Remote Desktop Sharing


    Stopped Network Access Protection Agent


    Stopped Network DDE


    Stopped Network DDE DSDM


    Stopped Network Provisioning Service


    Stopped NT LM Security Support Provider


    Stopped Performance Logs and Alerts


    Stopped Portable Media Serial Number Service


    Stopped QoS RSVP


    Stopped Remote Access Auto Connection Manager


    Stopped Remote Desktop Help Session Manager


    Stopped Remote Procedure Call (RPC) Locator


    Stopped Removable Storage


    Stopped Routing and Remote Access


    Stopped Smart Card


    Stopped Uninterruptible Power Supply


    Stopped Universal Plug and Play Device Host


    Stopped Volume Shadow Copy


    Stopped Windows CardSpace


    Stopped Windows Image Acquisition (WIA)


    Stopped Windows Presentation Foundation Font Cache 3.0.0.0


    Stopped Wired AutoConfig


    Stopped WMI Performance Adapter


    Device Tree


    ACPI Uniprocessor PC


    Microsoft ACPI-Compliant System


    AMD Athlon XP 2600+


    ACPI Power Button


    System board


    ACPI Fixed Feature Button


    PCI bus


    PCI standard host CPU bridge


    Real Time Clock


    Real Time Clock


    Real Time Clock


    Agere Win Modem


    Realtek AC'97 Audio for VIA ® Audio Controller


    VIA Rhine II Fast Ethernet Adapter


    Motherboard resources


    Motherboard resources


    Programmable interrupt controller


    Direct memory access controller


    System timer


    System CMOS/real time clock


    System speaker


    Numeric data processor


    Communications Port (COM1)


    CPU


    AMD Athlon XP


    Cores 1


    Threads 1


    Name AMD Athlon XP


    Code Name Thoroughbred


    Package Socket A (462)


    Technology 0.13um


    Specification AMD Athlon XP 2600+


    Family 6


    Extended Family 7


    Model 8


    Extended Model 8


    Stepping 1


    Revision B0


    Instructions MMX (+), 3DNow! (+), SSE


    Virtualization Unsupported


    Hyperthreading Not supported


    Fan Speed 1654 RPM


    Bus Speed 133.3 MHz


    Rated Bus Speed 266.5 MHz


    Caches


    L1 Data Cache Size 64 KBytes


    L1 Instructions Cache Size 64 KBytes


    L2 Unified Cache Size 256 KBytes


    Core 0


    Core Speed 2132.0 MHz


    Multiplier x 16.0


    Bus Speed 133.3 MHz


    Rated Bus Speed 266.5 MHz


    Thread 1


    APIC ID 0


    RAM


    Memory slots


    Total memory slots 2


    Used memory slots 2


    Free memory slots 0


    Memory


    Type DDR


    Size 2048 MBytes


    DRAM Frequency 133.2 MHz


    CAS# Latency (CL) 2.5 clocks


    RAS# to CAS# Delay (tRCD) 2 clocks


    RAS# Precharge (tRP) 2 clocks


    Cycle Time (tRAS) 6 clocks


    Physical Memory


    Memory Usage 29 %


    Total Physical 1.97 GB


    Available Physical 1.26 GB


    Total Virtual 2.00 GB


    Available Virtual 1.90 GB


    SPD


    Number Of SPD Modules 2


    Slot #1


    Type DDR


    Size 1024 MBytes


    Manufacturer Nanya Technology


    Max Bandwidth PC3200 (200 MHz)


    Part Number M2Y1G64DS8HB1G-5T


    Serial Number D1B43A24


    Week/year 68 / 07


    SPD Ext. EPP


    JEDEC #2


    Frequency 200.0 MHz


    CAS# Latency 3.0


    RAS# To CAS# 3


    RAS# Precharge 3


    tRAS 8


    Voltage 2.500 V


    JEDEC #1


    Frequency 166.7 MHz


    CAS# Latency 2.5


    RAS# To CAS# 3


    RAS# Precharge 3


    tRAS 7


    Voltage 2.500 V


    Slot #2


    Type DDR


    Size 1024 MBytes


    Manufacturer Nanya Technology


    Max Bandwidth PC3200 (200 MHz)


    Part Number M2Y1G64DS8HB1G-5T


    Serial Number E15B0713


    Week/year 68 / 07


    SPD Ext. EPP


    JEDEC #2


    Frequency 200.0 MHz


    CAS# Latency 3.0


    RAS# To CAS# 3


    RAS# Precharge 3


    tRAS 8


    Voltage 2.500 V


    JEDEC #1


    Frequency 166.7 MHz


    CAS# Latency 2.5


    RAS# To CAS# 3


    RAS# Precharge 3


    tRAS 7


    Voltage 2.500 V


    Motherboard


    Manufacturer MICRO-STAR INTERNATIONAL CO., LTD


    Model MS-6390


    Version 0n31411RE101CROSS10


    Chipset Vendor VIA


    Chipset Model P4M266/KM266 (VT8375)


    Chipset Revision 00


    Southbridge Vendor VIA


    Southbridge Model VT8235


    Southbridge Revision 00


    System Temperature 28 °C


    BIOS


    Brand Phoenix Technologies, LTD


    Version 3.09


    Date 07/01/2003


    Voltage


    CPU VCore 1.632 V


    AUX 3.328 V


    +3.3V 3.056 V


    +5V 5.215 V


    +12V 2.189 V


    PCI Data


    1. PCI Available


    Graphics


    Monitor


    Name COMPAQ FP7317 on S3 Graphics ProSavageDDR


    Current Resolution 1280x1024 pixels


    Work Resolution 1280x994 pixels


    State enabled, primary, output devices support


    Monitor Width 1280


    Monitor Height 1024


    Monitor BPP 32 bits per pixel


    Monitor Frequency 60 Hz


    Device \\.\DISPLAY1\Monitor0


    S3 Graphics ProSavageDDR


    Memory 32 MB


    Memory type 2


    Driver version 6.14.10.0025-13.94.25


    Hard Drives


    ST380011A


    Manufacturer Seagate


    Form Factor 3.5"


    Heads 16


    Cylinders 16383


    Device type Fixed


    ATA Standard ATA/ATAPI-6


    48-bit LBA Supported


    Serial Number 5JV37E9R


    Interface PATA


    Capacity 78GB


    Real size 80,026,361,856 bytes


    S.M.A.R.T


    01 Read Error Rate 071 (059 worst) Data 00006696F5


    03 Spin-Up Time 099 (097) Data 0000000000


    04 Start/Stop Count 100 (100) Data 0000000031


    05 Reallocated Sectors Count 100 (100) Data 0000000000


    07 Seek Error Rate 087 (060) Data 002324C2B7


    09 Power-On Hours (POH) 089 (089) Data 000000263D


    0A Spin Retry Count 100 (100) Data 0000000000


    0C Device Power Cycle Count 096 (096) Data 0000001010


    C2 Temperature 036 (048) Data 0000000024


    C3 Hardware ECC Recovered 071 (059) Data 00006696F5


    C5 Current Pending Sector Count 100 (100) Data 0000000000


    C6 Uncorrectable Sector Count 100 (100) Data 0000000000


    C7 UltraDMA CRC Error Count 200 (200) Data 0000000000


    C8 Write Error Rate / Multi-Zone Error Rate 100 (253) Data 0000000000


    CA Data Address Mark errors 100 (253) Data 0000000000


    Temperature 36 °C


    Temperature Range ok (less than 50 °C)


    Status Good


    Partition 0


    Partition ID Disk #0, Partition #0


    Disk Letter C:


    File System NTFS


    Volume Serial Number 48F9C7EE


    Size 75GB


    Used Space 11.0GB (15%)


    Free Space 63GB (85%)

  • theotherguy87
    edited July 2011


    Worst product ever. Zero Support and Software doesn't work, I'll make sure and tell my friends never to buy this bull crap. GoodBye.

  • Worst product ever. Zero Support and Software doesn't work, I'll make sure and tell my friends never to buy this bull crap. GoodBye.


    Real Time Protection Disabled (WINDOWS XP >Says I have NO Anti-Virus)


    So it should be. Will it be otherwise then it will not be full disabled and the driver still loaded.


    I have test this by some other AV's where windows xp and 7 after disable realtime protection + firewall did not alert about missing AV and no firewall installed, guess why, it doesn't go to disable full at all by some AV/Security suites.


    Bitdefender is a way a head as many other AV's. Produce or collect some false positives and you will see by self that Bitdefender is one of the best out there.


    To do that go and collect seldom used exe packer, pack a few files, scan them with different AV's and see how many show suddenly Virus alert. A few of the other AV's even do not allow with a few clicks to exclude them but require to go in the config first.


    BitDefender is an outstanding AV.

  • Unknown
    edited July 2011

    Hello,


    Theotherguy87: A lot of useless information about your system posted. We were more interested in knowing the basics info about your PC: RAM, processor, architecture.


    I understand your frustration however I can't provide you with an answer without seeing a log file or take a look on your PC configuration and the list of installed programs and drivers.


    One thing caught my attention from the endless list you posted: the Windows Firewall is Enabled even tho' should be disabled considering that you are using BitDefender Total Security 2011.


    Furthermore please tell me what exactly you tried when you mentioned:


    1) I did everything.


    2) Nothing worked.


    - what were the steps you took ?


    - what exactly didn't worked ?


    From the info you provided I can think of few possible causes for the issue you encounter:


    1. a previous version of BitDefender not correctly uninstalled (BitDefender 2010 and older);


    2. A BitDefender reinstall not properly performed;


    3. Another security solution with a Real Time Protection module still present in the PC or not properly uninstalled;


    4. A faulty installation of BitDefender caused by either using the "Run" command when saving the installation kit and/or trying to install BitDefender without Administrator rights (for Windows Vista/Windows 7 it's strongly recommended to use the option "Run as Administrator" when trying to install a software that needs administrator rights to be properly installed).


    Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Looking forward to your answer!


    Zxw: Thank you for your kind words :)


    Kind regards,