World Of Warcraft Can#t Update Anymore After Bd2012 Antivir Install
Hello,
as the title says.. this is happening.
and it is not any thing else as this is now a problem after i did te update to the new product
pls asssit
Comments
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Hi,
I have the same problem.
WOW d/l launcher loads but then hangs and does not d/l anything.0 -
I will be going back to 2011 as the 2012 has too many bugs for me
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This might help you. Ask WoW what port they use for updates and open it in BD. Or you can just temporarily disable the BD firewall when you want to update WOW.
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Hiho
i just have the anti virus noting else.
there should be no firewall up.
so that does not apply..
where is a respose by a BD person?0 -
Hello,
In order to further investigate this issue, we will first need to set the BitDefender Update on Prompt so the changes will not be reverted upon auto updating. Please follow the steps below:
1. Set the BitDefender Updates on prompt;
2. Restart the computer in Safe Mode.
4. Browse to:
C:\Windows\System32\drivers folder.
5. Locate the file "avc3.sys"and rename it into "avc3.sy_";
6. Restart the computer in Normal mode;
7. Once the product will want to Update, please make sure to select only the "Signatures update" option and not the Product Update one, as that will replace the file you renamed in Safemode;
8. Check if the issue still occurs.
NOTE:
If you are not seeing the file extensions please go to Start -> Control Panel -> Folder Options -> View tab -> uncheck the option "Hide extensions for known file types".
[how to set BitDefender updates on prompt]
- open BitDefender GUI;
- click on 'Settings';
- go to 'Update';
- select 'Prompt before downloading';
- click on 'Home';
[How to restart in Safe Mode]
- Restart the computer (Windows Start button - Turn Off - Restart);
- Press the 'F8' key several times before Microsoft Windows begins to load; you need to press 'F8' until you will be displayed a text menu;
- Select 'SAFE MODE' in the text menu and press 'Enter';
- Wait while Windows loads in Safe Mode; this process ends with a confirmation message; click 'OK' to acknowledge.
Please let us know if the above steps resolved the issue or it still persists.
Looking forward to your answer!
Kind regards,0 -
Hello there
I did as you have requested
the paths are not really correct , as the 2012 put its drivers in the system32 directory.
anyway. after renaming the file wow was happy and did not have any issues.
so the problem s within that particular *.dll
wat now?
regards
Baro0 -
Hello,
so the problem s within that particular *.dll
- what DLL are you referring to?the paths are not really correct , as the 2012 put its drivers in the system32 directory
- the paths are correct: the file avc3.sys must be in the C:\Windows\system32\drivers
- please post a screenshot with the avc3.sys file location;
Last but not least please tell me the exact behavior when BitDefender is enabled and the file not renamed. Does the WoW launcher crash? Get unresponsive? Try to reproduce the exact steps you take for the issue to occur.
Looking forward to your answer!0
