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No Internet Connection

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after installing bitdefender internet security 2011,i cant access internet.i am using a usb stick to connect internet.it connects for about 2minutes n suddenly disconnect.after that i format the pc.then the connection works well.then i installed again.agin no internet.help me


uthum perera

Comments

  • Looks like a firewall issue to me. Try disable BD firewall, and see if you have internet connection.. If yes, then you need to contact support on your USB stick and ask them what port they are using for their service and add it in BD firewall too. Also check BD firewall section It should show you which port they detected traffic and blocked it.

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    I think I have a solution for your case.


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    After you install the new version, if needed, we will continue the conversation on the new area from here:


    http://forum.bitdefender.com/index.php?showforum=293


    Thank you.