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Pointblank Problem

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ughihazaskhi
ughihazaskhi
edited September 2011 in General

Here's my problem


cd9zos8d.png


When I uninstall the product my PointBlank run perfectly.

Comments

  • alexcrist
    alexcrist ✭
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    Hello ughihazaskhi,


    Please try disabling the Active Virus Control temporarily (for testing purposes) and let us know if the problem persists.


    Cris.

  • ughihazaskhi
    ughihazaskhi
    Options

    @cris


    Thanks for quick response everything is alright now


    by temporary turning off the active virus control


    when I'm on the game.

  • alexcrist
    alexcrist ✭
    Options

    Hi,


    If the problem is fixed by disabling AVC, then you can add the game's executable to the Excluded Processes list. This way, that specific process will be ignored by AVC (thus will work OK), and you won't have to completely disable AVC to play the game (thus avoiding an annoying operation, and keeping a higher security on your system).


    Open BitDefender, go to Antivirus -> Exclusions, click on Excluded Processes and add the game's main executable there. Then try and see if the game works with AVC enabled. Post back the result.


    Cris.

  • Unknown
    Unknown
    Options

    Hello,


    Can you please provide me with more details about 'PointBlank' ? I will need the following details:


    - a download link for PointBlank;


    - the exact version you are using;


    - a support tool log;


    - the dump file created when the program crashed: click on 'Save...' then send me the output file;


    Are you referring to the Point Blank game released by Namco also known as Gun Bullet?


    Regards,

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