No Password For The Network Map
Hi,
I installed the Bit Defender 2012 and am running into the network map issues for the first time.
I never had any password for it, but now I am asked to provide one.
Where can I find that password?
Thanks,
J.
Comments
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Hello? Is there anybody out there?
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Without even talking about the specific issue, I want to agree with the starter of this thread - Bitdefender customer support is not poor. This is merely an understatement.
The customer service here ######. Big time.
I have tried not once, not twice to get a hold of the customer support with different problems and issues I had with my product, but no response.
If at all anyone bothered to help me - I got responses that have absolutely no relation to the problem.
I am spending my good money on bitdefender's solutions since 2009, but this is definitely the last time I do so.
A company has to understand that having a product that is considered good is only half of their success.
Supporting their client is as important, if not more.
And Bitdefender is not even giving a second thought to its customers.
I am done with this company and I will make sure all my friends know that.0 -
Hello jinjit,
I am sorry for not checking your topic earlier.
In order to reset the password for the Bitdefender Home Management module please save and then run the tool below
http://www.bitdefender.com/files/Knowledge...ord_removal.exe
Please let us know if you require further assistance.0 -
No, the tool did not work.
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Hello,
First and foremost you should have read the forum rules. The average response time in 48-72 hours. Furthermore, I could not find any tickets or Support requests sent to us from your email address you used to register on this forum. If you have used another, please send me a PM with the address.
I have created a ticket on your behalf with ID: 201110021000398. Please check your email and let me know if the issue still persist after following the recommended steps.
Regards,0
