Gaming Protection Systems Detecting Hack

coolmarty2
coolmarty2
in General

The games I play that use the following gaming protection software will not run if Bitdefender 2012 is installed. It detects gaming hacks and will not allow you to play the games. I uninstalled Bitdefender and it will allow me to play the games.


Games -


1. Combat Arms


2. TankAce


Protection software they use, respectively.


1. AhnLab Hackshield .. http://www.hackshields.com/


2. nProtection Gameguard ..http://global.nprotect.com/product/gg.php


I hope the BitDefender team can find a solution or contact the vendors in question to determine the issue with the two products. Will await update so I can install my Bitdefender again :( .


Thanks,

Comments

  • Unknown
    Unknown

    Hello,


    Welcome on our Forums! I have created a ticket on your behalf with ID: 201109271035784. I will need the following information from you so we can start working on the fix:


    - a support tool generated as explained in the info sent via email;


    - follow the steps enclosed in my email, add the games EXE files to exclusions and let me know if the issue persist;


    Kind regards,

  • coolmarty2
    coolmarty2

    Thanks for the reply and ticket#.


    I reinstalled Bitdefender to help resolve the issue. I reproduced the issues and submitted the info via response to the ticket email.


    I have tried exclusions which did not help.


    Thanks,

  • Unknown
    Unknown

    Hello,


    The following drivers associated with SuperAntiSpyware are running on your PC:


    76    SASKUTIL64.SYS    040F8000    \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
    77    SASDIFSV64.SYS    04102000    \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS


    Uninstall the program from 'Programs and Features' then restart the PC. Check to see if the issue persist.

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