[resolved]A Few Questions About Bitdefender Is 2012
I have installed a trial of Bitdefender IS 2012.
And i have read there is a sandbox , but i cannot see it anywhere in the bitdefender client , why are there no settings ?
And if i open my browser ( firefox ) i do not see anything about a sandbox , how i know i am running the browser in the Bitdefender sandbox ?
And i have the search advisor on , and if i type for example '' free online games '' , all it shows is question marks , not green or red or yellow signs.
Does that mean the database is very small or is there something wrong ?
I have Windows 7 64-bit , fully updated.
Comments
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Hello,
Please check the following screenshots:
Post a screenshot with the BitDefender toolbar and a second one with the Search Advisor icon you mentioned (the question mark). This issue is occurring on what browser? All of them? Post the following information:
- browser version;
- a support tool log as explained below;
- bdtl.dll file version located in the BitDefender installation folder at:
C:\Program Files\BitDefender\BitDefender 2012\
- httpvs10xu.dll file version found in the same location mentioned above;
[how to generate SupportTool log]
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?s=&...st&p=119338
Looking forward to your answer!
Regards,
0 -
Hello,
Please check the following screenshots:
Post a screenshot with the BitDefender toolbar and a second one with the Search Advisor icon you mentioned (the question mark). This issue is occurring on what browser? All of them? Post the following information:
- browser version;
- a support tool log as explained below;
- bdtl.dll file version located in the BitDefender installation folder at:
C:\Program Files\BitDefender\BitDefender 2012\
- httpvs10xu.dll file version found in the same location mentioned above;
[how to generate SupportTool log]
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?s=&...st&p=119338
Looking forward to your answer!
Regards,
Hi , thanks for your answer , i did already uninstall bitdefender , but i will test it again later maybe , i will test it first in a virtual OS ( virtualbox )
I will let you know if i still have a problem ty.0 -
Thanks for the quick answer. I will consider the query answered therefore the topic is now closed. For any future queries feel free to create a new topic.
Best regards,0
