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Update Fail

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Jonipoo
Jonipoo
in Update

I am having the same problem as everyone else and would l ike for it to be solved too please, I have done the log into facebook account and so on and it still doesnt work, help please

post-81452-1321412167_thumb.jpg

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hi and welcome to our forums


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello


    Your machine doesn't meet the software requirements to tun Bitdefender 2012.


    You need to install Windows 7 Service Pack 1 via Windows Update.


    [How to obtain the latest Windows 7 service pack]


    http://windows.microsoft.com/installwindows7sp1


    After this,


    - Click on the START menu button


    - Go to All Programs -> BitDefender 2012 -> Repair or Remove. Use the first option.


    - Follow the on-screen instructions and restart the computer each time you are requested to.


    - Test to see if the issue still replicates.


    Thank you.

  • abbie
    abbie
    Options

    Hi there is one more option available to update database i.e called offline updation.


    Please download latest database from website and run that exe file in your system

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