Slow Page Loading After Installing Bitdefender Is 2012
hi
after installing bitdefender IS 2012 , when i wnat to go any website loading pages takes more time , i sent file from Bitdefender_Supporttool to ''Christian'' to tell me what`s my problem , but no answer , what i must do ?
Comments
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hi
after installing bitdefender IS 2012 , when i wnat to go any website loading pages takes more time , i sent file from Bitdefender_Supporttool to ''Christian'' to tell me what`s my problem , but no answer , what i must do ?
Hi Please follow the below steps :-
This situation may appear after you install Bitdefender. The issue could be caused
by errors in the Bitdefender firewall configuration.
To troubleshoot this situation, follow these steps:
1. Open the Bitdefender window.
2. Go to the Firewall panel and click the switch to turn it off.
3. Check if your Internet connection improved with the Bitdefender firewall disabled.
● If you still have a slow Internet connection, the issue may not be caused by
Bitdefender. You should contact your Internet Service Provider to verify if the
connection is operational on their side.
If you receive confirmation from your Internet Service Provider that the
connection is operational on their side and the issue still persists, contact
Bitdefender as described in section “Asking for help” (p. 131).
● If the Internet connection improved after disabling the Bitdefender firewall,
follow these steps:
a. Open the Bitdefender window.
b. Go to the Firewall panel and click the switch to turn it on.
c. Click the Settings button on the upper toolbar..
d. Click Firewall on the left-side menu and then the Settings tab.
e. Go to Internet connection sharing and click the switch to turn it on.
f. Go to Block port scans and click the switch to turn it off.
g. Click the Home button on the upper toolbar.
h. Go to the Firewall panel and click Network details.
i. Go to Network Type and select Home/Office.
j. Go to Stealth Mode and set it to Remote. Set the Generic to Yes.
k. Close Bitdefender, reboot the system and check the Internet connection
speed.0 -
thanks for reply , i disabled it but no deference . i remember before when i had bitdefender 2010 , in antivirus option when i disabled html scan my problem solved.
if i remove bitdefender my problem will be solve. problem is because of it . what i must do now ?0 -
Welcome back
Please check my answer from this topic:
http://forum.bitdefender.com/index.php?sho...st&p=132566
Thank you.0 -
i sent you pm , but no answer from you
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Hello
Have you follow the instructions from that link?
Thank you.0