Slow Page Loading After Installing Bitdefender Is 2012

hi


after installing bitdefender IS 2012 , when i wnat to go any website loading pages takes more time , i sent file from Bitdefender_Supporttool to ''Christian'' to tell me what`s my problem , but no answer , what i must do ?

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  • hi


    after installing bitdefender IS 2012 , when i wnat to go any website loading pages takes more time , i sent file from Bitdefender_Supporttool to ''Christian'' to tell me what`s my problem , but no answer , what i must do ?


    Hi Please follow the below steps :-


    This situation may appear after you install Bitdefender. The issue could be caused


    by errors in the Bitdefender firewall configuration.


    To troubleshoot this situation, follow these steps:


    1. Open the Bitdefender window.


    2. Go to the Firewall panel and click the switch to turn it off.


    3. Check if your Internet connection improved with the Bitdefender firewall disabled.


    ● If you still have a slow Internet connection, the issue may not be caused by


    Bitdefender. You should contact your Internet Service Provider to verify if the


    connection is operational on their side.


    If you receive confirmation from your Internet Service Provider that the


    connection is operational on their side and the issue still persists, contact


    Bitdefender as described in section “Asking for help” (p. 131).


    ● If the Internet connection improved after disabling the Bitdefender firewall,


    follow these steps:


    a. Open the Bitdefender window.


    b. Go to the Firewall panel and click the switch to turn it on.


    c. Click the Settings button on the upper toolbar..


    d. Click Firewall on the left-side menu and then the Settings tab.


    e. Go to Internet connection sharing and click the switch to turn it on.


    f. Go to Block port scans and click the switch to turn it off.


    g. Click the Home button on the upper toolbar.


    h. Go to the Firewall panel and click Network details.


    i. Go to Network Type and select Home/Office.


    j. Go to Stealth Mode and set it to Remote. Set the Generic to Yes.


    k. Close Bitdefender, reboot the system and check the Internet connection


    speed.

  • thanks for reply , i disabled it but no deference . i remember before when i had bitdefender 2010 , in antivirus option when i disabled html scan my problem solved.


    if i remove bitdefender my problem will be solve. problem is because of it . what i must do now ?

  • rootkit
    rootkit ✭✭✭

    Welcome back


    Please check my answer from this topic:


    http://forum.bitdefender.com/index.php?sho...st&p=132566


    Thank you.

  • i sent you pm , but no answer from you

  • rootkit
    rootkit ✭✭✭

    Hello


    Have you follow the instructions from that link?


    Thank you.