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Ie8 Freezes

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Hoof Hearted
Hoof Hearted
in General

WinXP + IE8


Since I installed BitDefender a month ago I am getting IE freezing. It can happen anytime, but in particular when I boot my pc, I get about 3 minutes of normal operation then it always freezes for 10 minutes. I've reset IE and disabled all add-ons. What else can I do?

Comments

  • LordNakhlan
    LordNakhlan ✭✭
    Options
    WinXP + IE8


    Since I installed BitDefender a month ago I am getting IE freezing. It can happen anytime, but in particular when I boot my pc, I get about 3 minutes of normal operation then it always freezes for 10 minutes. I've reset IE and disabled all add-ons. What else can I do?


    Have you tried disabling Bitdefender's firewall to see if the issue persists? Furthermore, do you have alternate browsers such as Google Chrome or Mozilla Firefox that you can try to see if the issue crops up on those also? Next, you can try to do a repair of IE8 via Add/Remove Programs. Also, have you made sure you are completely up-to-date on all Windows and Bitdefender updates?

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • Hoof Hearted
    Hoof Hearted
    Options
    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.


    I've been trying to generate the log file. Maybe it will succeed eventually, but right now its been stuck for a couple of hours on the section where it's "Getting the Event Logs..."

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    Could you please try one more time. If not, please run it in Safe Mode.


    Thank you.

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