[solved]my Bitdefender > Customer Care > Contact Us

Apache2k
Apache2k
in Other bitdefender products and services

Im not sure but it seems to be not working for a while.

Comments

  • George R.
    George R.

    Hello Apache2k,


    I checked under myBitdefender account and everything seems in order. Are you still encountering this issue? Have you attempted to access it using another browser?


    Looking forward to hearing from you.


    Regards,


    George R.

  • Apache2k
    Apache2k
    Hello Apache2k,


    I checked under myBitdefender account and everything seems in order. Are you still encountering this issue? Have you attempted to access it using another browser?


    Looking forward to hearing from you.


    Regards,


    George R.


    I used 2-3 times with IE9. I can fill in everything and when i pres submit, i get no information that my request has been sent, but the same form appears back empty.

  • dementedcanuck@gmail.com
    dementedcanuck@gmail.com

    I appear to have the same problem. Just entered a lot of text in the window for customer care - clicked submit and no confirmation - just returned to the same screen with the box cleared.


    I am using Google Chrome on Win 7 64BIT SP1 - latest patches installed.


    Cheers


    R

  • George R.
    George R.
    edited January 2012

    Hello,


    The issue has already been reported and a fix is underway :)


    Until then, the form on our webpage is functional:


    http://www.bitdefender.com/support/contact-us.html


    Thanks!


    George

  • George R.
    George R.

    Hello,


    The contact form under the myBitdefender account will now work correctly with Chrome and Internet Explorer.


    Thanks!


    George

This discussion has been closed.

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