Password Forgotten

Hello!


I seem to have forgotten my password to my Bitdefender and I can't change my settings. I was wondering if anyone could point me in the right direction about getting help to reset it. Thank you!


Murph

Comments

  • rootkit
    rootkit ✭✭✭

    Hello :)


    You will receive further instructions via PM.


    For other requests, please open a new topic.


    Have a nice day.

  • Hello :)


    You will receive further instructions via PM.


    For other requests, please open a new topic.


    Have a nice day.


    Hello,


    I followed the instructions and I am logged in as administrator and my BD is still asking for a password. Any idea why?


    Thank you


    Murph

  • rootkit
    rootkit ✭✭✭

    Hello


    In this case, please run that tool in Safe Mode with "Run as administrator".


    [How to restart in SAFE MODE With Networking]


    - Restart the computer;


    - Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;


    - Select "SAFE MODE With Networking"


    Thank you.

  • can you send me the tool to reset password please?
  • If you have forgotten your password then click on forgot password link , you will get mail containing code copy that code and change your password
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