Malware Filter No Work After Upgrade To 15.0.36.1530
Hello, I am using Bitdefender Internet Security 2012 and today I receive the upgrade (15.0.36.1530). Now I want to report that the malware filter under traffic light does not work after upgrade to 15.0.36.1530. Previous version does not have this problem. That means now the Bitdefender can no longer stop malware when visit a webpage which may contain malwares.
In an addition, the settings for number of days to delete files in Quarantine can not be saved. For example, the default setting is the Quarantine will keep any files in Quarantine for 30 days. I change the number from 30 days to 1 day. After I reboot my computer and then open Bitdefender settings, the days go back to 30 days rather than 1 day. This means that the settings can not be saved. This BUG has remained for a long time.
In a short summary, first problem-- malware filter no work is the BUG after I upgrade to 15.0.36.1530
second problem-- settings for Quarantine can not be saved is the BUG which has remained for a long time
I hope both BUGs to be fixed as soon as possible.
Comments
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Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Thank you.0 -
I certify that the web filter does not show the definition of infection, which suggests that the antivirus does not scan HTTP-traffic.
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I certify that the web filter does not show the definition of infection, which suggests that the antivirus does not scan HTTP-traffic.
This is the issue I am currently experiencing.
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Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Thank you.
Please see post#3. The other user also has the same problem. I am so unhappy.0 -
Hello
We are aware of this issue and we are currently working on a fix for it.
Thank you very much.0
