Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Block Port Scan Option

Options
coolcool1227
coolcool1227 ✭✭✭
in Firewall

Whenever I disable "Block Port Scan" option, it re-enable on system restart.

Comments

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Need support.....

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Any reply?

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • beiker
    beiker
    Options

    Hi ONT. Please update us on how this works out for you.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I am unable to reproduce this issue on all test machines.


    Do you have any other security solutions installed?


    Thank you.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options
    Hello :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.


    Hello :)


    I am unable to reproduce this issue on all test machines.


    Do you have any other security solutions installed?


    Thank you.


    I definitely has not installed any other security solution. And regarding the said issue I've checked this on Windows XP and Windows 7, 32bits with fresh installation of Windows and Bitdefender. Also sent you the PM for requested logs.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Any update?

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Any reply would be appreciated.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Do you have the English version installed on that machine?


    I mean the US version, not the GB one.


    Thank you.

  • coolcool1227
    coolcool1227 ✭✭✭
    edited February 2012
    Options
    Hello :)


    Do you have the English version installed on that machine?


    I mean the US version, not the GB one.


    Thank you.


    Its an English (US) version of Bitdefender. By the way, didn't it shown in the log created by Supporttool , in which sysdump tool is also integrated? :rolleyes:

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    A product update was released. Your build should be 15.0.37.1560(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?showtopic=28172


    Let me know if the situation is solved. Have a nice day.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    The issue remain even after updating to the latest Build.

  • coolcool1227
    coolcool1227 ✭✭✭
    Options

    Any reply?

  • coolcool1227
    coolcool1227 ✭✭✭
    edited March 2012
    Options

    If possible, kindly merge all above discussion in topic. Bitdefender is not remembering the status of options.

  • rootkit
    rootkit ✭✭✭
    edited March 2012
    Options

    Hello :)


    The discussion will continue over there:


    http://forum.bitdefender.com/index.php?showtopic=31230


    Take care.

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month