Bidefender Is 2012 Blocking Office 2012?
Hi,
I have installed Bitdefender Is 2012 on my PCs and i am actually facing an issue on modifying and saving my excel sheet, When i unsinstalled Bitdefender IS, the issue seems to be solved again but i need my antivirus program for protection purpose. Can someone help me on this? Thanks in advance...
Regards,
Ruberlio
Comments
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Hello
What error do you receive?
Could you please post here a screenshot?
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Thank you.0 -
hello,
Kindly see attached the log file. Through this you can have an idea on the issue am facing.Thanks for your help
Regards,
ruberlio
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Hello Ruberlio
By Office 2012 do you mean Office 15, that is now in Beta test?
Thank you.0 -
Hello Christian,
I have office 2007 on my pc and the error message i posted came from Office 2007. Do you think that BIS 2012 is incompatible with Office 2007?
Regards,
Ruberlio0 -
Hello
Please also send me the logs.
You have all the details here:
http://forum.bitdefender.com/index.php?sho...st&p=135539
Thank you.0 -
Hello Christian,
Sorry for delaying to reply! How should i get the logs? kindly advise ...
Regards,
ruberlio0 -
Hi Ruberlio
You have all the details listed in this topic.
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
We will analyze the information you sent and then reply with a possible solution in the shortest time.
Have a nice day.0
