Bdfndisf6.sys Error !

exodius
exodius
edited February 2012 in Firewall

Hi Bitdefender.


I'm use Internet security 2012. I check minidump file with software whocrasshed it shows error.


Screenshoot:


4sRmz.png


Whocrasshed recommend to update the driver firewall of Bitdefender. What should I do ?


Thanks before.

Comments

  • beiker
    beiker

    Try to update your Network Controller adapter drivers. I'm assuming that you're using Intel.


    Also, what OS are you currently using?

  • rootkit
    rootkit ✭✭✭

    Hi


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • exodius
    exodius

    beiker windows 7 enterprise 32bit sp1.


    i'm usung intel network controller


    cris okk

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Welcome back.


    I have here a special patch that will reinstall the firewall components and drivers for Bitdefender 2012.


    Download and save following file to your desktop.


    http://www.mediafire.com/?tmyqwm68j8id5nd


    Do not run it!


    Now, please reboot in Safe Mode.


    [How to restart in SAFE MODE With Networking]


    - Restart the computer;


    - Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;


    - Select "SAFE MODE With Networking"


    If you have Windows Vista or 7, right click on the patch and choose Run as administrator. If not, just double click on it.


    Wait for the process to finish and reboot the PC in Normal Mode.


    Let me know if eve thing is OK now.


    Thank you.

  • charles0814
    charles0814

    Hi! I am having the same problem too. Whocrashed lists this:


    On Tue 4/3/2012 10:49:17 PM GMT your computer crashed


    crash dump file: C:\Windows\memory.dmp


    uptime: 03:31:49


    This was probably caused by the following module: bdfndisf6.sys (bdfndisf6+0xB4BB)


    Bugcheck code: 0xC2 (0x7, 0x109B, 0x290007, 0xFFFFFA8004A13560)


    Error: BAD_POOL_CALLER


    file path: C:\Windows\system32\drivers\bdfndisf6.sys


    product: BitDefender Firewall


    company: BitDefender LLC


    description: BitDefender Firewall NDIS6 Filter Driver


    Bug check description: This indicates that the current thread is making a bad pool request.


    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.


    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bdfndisf6.sys (BitDefender Firewall NDIS6 Filter Driver, BitDefender LLC).


    Google query: bdfndisf6.sys BitDefender LLC BAD_POOL_CALLER


    I'm using Bitdefender Total Security 2012 (x64) and my OS is Windows 7 x64 (Ultimate). Please help! Thanks. :(

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Have you also tried to run the above patch?


    Take care.

  • VIKINGS
    VIKINGS

    Having the same problem, tried the patch, updated drivers, nothing..:( BD total security 2012 64bit, windows 7 64 ultimate.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Please send me these logs via PM so I can take a look.


    http://forum.bitdefender.com/index.php?sho...st&p=136062


    Thank you!

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