Cannot Log Into Safebox

cableghost
cableghost
in Safebox

Safebox will not log in; it says 'You are not logged in', even though I am logged into My Bitdefender.

Comments

  • rootkit
    rootkit ✭✭✭

    Hi


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Do you have Auto Sync turned off? If yes, the behavior is normal.


    Also, the connection to our servers could also be influenced by your internet connection.


    Take care.

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