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I Can't Update My Bitdefender 2012 Total Security

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yoelpro
yoelpro
in Update

Hy , i'm getting a difficulties when i'm trying to update my bitdefender total security 2012 . It looks like this


1.post-69139-1330839283_thumb.jpg


2.post-69139-1330839653_thumb.jpg

Comments

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:


    201203041006907


    I will send you further instructions via email in about 20 minutes.


    Thank you.

  • yoelpro
    yoelpro
    Options
    Hi :)


    Since we are not allowed to assist you via PM, please note that I've used your email address(the one that you used to register on Bitdefender Forum) and I've created on your behalf this ticket ID:


    201203041006907


    I will send you further instructions via email in about 20 minutes.


    Thank you.


    Hello , i'm sorry before . I would like to say if I didn't use that email again . I've forgotten the password . So can you please resend the further instruction to this email : yoelsusantopro@yahoo.com . Thank You

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I have sent you an reply over that email address too.


    Please reply back with the requested information.


    Take care.

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