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Parental Control - Remote Access - Settings Unavailable

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I configured the parental control for a child, with remote access enabled.


When I log into the web parental control interface, I see his account but when I click on "configuration", I get the "recent activity" tab, with no means to reach the 2 other tabs (alerts and configuration - the click there produces nothing, I stay on "recent activity").


Therefore, I cannot ajust the parameters remotely - and we are going on different sites for the summer hollidays.


Can someone tell me what I did wrong ?


Thanks for your help

Comments

  • rootkit
    Options

    Hi


    The situation should be resolved by now.


    Should you need any further assistance, please do not hesitate to contact us.


    Thank you.

  • firionicable
    edited March 2012
    Options

    Is it also possible to add schedules on parental control on web browser including the remote access feature?good.gif

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome back.


    Could you please elaborate that idea? An example will be perfect.


    Have a great day.