Forgot My Password
Comments
-
Hi,
Please get in touch with the technical support team for this.
__________________
God never made his work for man to mend
0 -
Hey I forgot the password I used to register bitdefender. How can I reset it? Thanks.
Maybe this link will help you? http://forum.bitdefender.com/index.php?act...DE=lostpassform0 -
Hello
I think is talking about the password for the Bitdefender Account.
Use thin link:
https://myaccount.bitdefender.com/site/MyAc...r_password.html
Complete the email address and you will receive a reset link via email.
Take care.0 -
Thank you for the replies. I fixed it. You can close the topic now.
0 -
Okay I have another problem. Whenever I open up the Bitdefender interface, It keeps saying "Complete Registration". I log in then it says "My bitdefender". Now the problem is whenever I close the window, and open it again, it just returns back to "Complete Registration". How do I fix this?
0 -
Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
Also, include there your current license key used in the product.
Have a nice day.0 -
Also Bitdefender keeps bugging me to activate my account but I already activated it when I bought it.
0 -
I almost forgot, just sent you the pm you wanted.
0 -
Hi
In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.
Please follow the steps below and send us the result:
a ) Go to this page
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.
b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;
c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;
d ) Click on the Disk icon right under File and chose any location folder on your computer;
e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
We will analyze the information you sent and then reply with a possible solution in the shortest time.
Have a nice day.0
