[resolved] Please Restore Justice!

ts.primorye
ts.primorye
in General

Please restore justice!


Received a letter from Avangate Customer Service automatic@avangate.com


Thank you for your custom made ​​online at http://www.bitdefender.com, 29/04/2012 12:53:09 (reference Order No.: 12112752). made Online orders are processed by Avangate BV, which is authorized vendor Bitdefender products. Please attention to the fact that instead of Bitdefender on your account card will be indicated Avangate BV.


Hence the map have been removed 179.95 USB ... License and lasted ...


BUT!


There was an error - I did not buy (not extended) license for Bitdefender products through this service!


Order online at http://www.bitdefender.com ,2012-04-29 12:53:09 (reference Order No.: 12112752) no is posted.


Notification is not received. Offered - license - block - money (179.95 USD) back to the return address.


Ïðîøó âîññòàíîâèòü ñïðàâåäëèâîñòü!


Ïîëó÷èë òàêîå ïèñüìî îò Avangate Customer Service automatic@avangate.com


Ñïàñèáî çà ñäåëàííûé Âàìè çàêàç îíëàéí íà http://www.bitdefender.com, 2012-04-29 12:53:09 (ñïðàâî÷íûé íîìåð çàêàçà: 12112752). Ñäåëàííûå îíëàéí çàêàçû îáðàáàòûâàþòñÿ êîìïàíèåé Avangate BV, ÿâëÿþùåéñÿ óïîëíîìî÷åííûì ïðîäàâöîì Bitdefender ïðîäóêòîâ. Ïîæàëóéñòà, îáðàòèòå âíèìàíèå íà òî, ÷òî âìåñòî Bitdefender íà Âàøåì ñ÷åòå êàðòû áóäåò óêàçàíî Avangate BV.


Òàêèì îáðàçîì, êàðòû áûëè ñíÿòû 179,95 USB ... Ëèöåíçèè è ïðîäîëæàëàñü ...


ÍÎ!!!


Ïðîèçîøëà îøèáêà - ÿ íå ïîêóïàë (íå ïðîäëåâàë) ëèöåíçèþ íà ïðîäóêòû Áèòäåôåíäåð ÷åðåç ýòîò ñåðâèñ!


Çàêàç îíëàéí íà http://www.bitdefender.com,2012-04-29 12:53:09 (ñïðàâî÷íûé íîìåð çàêàçà: 12112752) íå ðàçìåùàë.


Óâåäîìëåíèé íå ïîëó÷àë. Ïðåäëàãàþ - ëèöåíçèþ - çàáëîêèðîâàòü - äåíüãè (179.95 USD) âåðíóòü â îáðàòíûé àäðåñ.

Comments

  • George R.
    George R.

    Hello Sergey,


    I checked your order and noticed that the license key was extended as mentioned in the order with 2 years for 5 users.


    As a possible solution, please right click on the Bitdefender icon from the system tray and select Update Now to see the changes.


    Please let me know if issue persists.


    Regards,


    George

  • ts.primorye
    ts.primorye

    Hello!


    Perhaps you misunderstood me?


    I want to:


    1. Cancel the sale!


    2. Lock key (license) 56****************2C (I already have a license key from BDIS 2012 cleverbridge / Creativemark cs@cleverbridge.com April 7, 2012 2:49)


    3. Return 179.95 USD to my credit card.


    4. After confirmation of the receipt of money - to delete my account on avangate.com

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Welcome back!


    My colleagues George will handle your case ASAP!


    Thank you very much for your patience.


    Take care.

  • George R.
    George R.

    Hello,


    As requested, your account has been canceled and funds returned.


    Regards,


    George

  • ts.primorye
    ts.primorye

    Hello!


    Thank you so much!


    Regards,


    Sergey

  • George R.
    George R.

    Hello Sergey,


    I am glad to see that the issue you have contacted us about has been solved.


    Have a nice day!


    George

This discussion has been closed.

All Time Leaders

Categories

Defenders of the month