Updating Fails?

hankn
hankn
in General talk

I just downloaded and installed the free A/V engine that is listed as 2009. I then tried to update but its fails with "could not connect". Are there update problems?

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  • hankn
    hankn
    I just downloaded and installed the free A/V engine that is listed as 2009. I then tried to update but its fails with "could not connect". Are there update problems?


    I see the setting are set to update from: http://upgrade.bitdefender.com/


    and this site shows "File not found." So something is wrong.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Have you activated the product with your Bitdefender Account? Do you use proxy?


    Take care.

  • hankn
    hankn
    Hello :)


    Have you activated the product with your Bitdefender Account? Do you use proxy?


    Take care.


    Yes I had activated it and no I do not use a proxy. Today it works and is updating. Yesterday it did not work.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    I ma glad to hear that. Just let me know if you have other questions.


    Take care.

  • dwaynnyt
    dwaynnyt

    It's is possible that the update server is timed out which happens sometimes. Glad to see this working for you. smile2.png

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