Some Options Not Saved
Following options are not saved upon restart
1) Automatic Laptop Mode --- when turned ON, it again OFF upon restart
2) Anonymous Usage Report --- when OFF, it again ON upon restart
System Architecture
Product: Bitdefender Total Security 2012 Build 15.0.34.1437
OS: Windows XP Professional SP3
Processor: 2.33 GHz
RAM: 3 GB
Comments
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Following options are not saved upon restart
1) Automatic Laptop Mode --- when turned ON, it again OFF upon restart
2) Anonymous Usage Report --- when OFF, it again ON upon restart
System Architecture
Product: Bitdefender Total Security 2012 Build 15.0.34.1437
OS: Windows XP Professional SP3
Processor: 2.33 GHz
RAM: 3 GB
reported this bug almost 3 months ago.
Via official ticket and via the forum.
no response whatsoever........
laptop mode is important as I have a heavy duty laptop and need to save as much battery power as possible.
Bitdefender team, any response?
is this being dealt with?0 -
Hi guys
I need some support tools to take a look over your settings from the product.
You can send them via PM. Please don't forget to specify the issue.
http://forum.bitdefender.com/index.php?showtopic=29927
Thank you.0 -
Hi guys
I need some support tools to take a look over your settings from the product.
You can send them via PM. Please don't forget to specify the issue.
http://forum.bitdefender.com/index.php?showtopic=29927
Thank you.
did that twice already.
got response from danny starting it was a known issue and had something to do with xml not saving correctly.
same old issue will be resolved shortly, but it never got fixed our resolved.
just look at my ticket history and you should find support tool logs in your system.0 -
Hello
We are aware of these issues and we are currently working to solve them.
Thank you.0 -
Any reply would be appreciated.
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the same here with me, any help?
thank you.0 -
When I turned OFF the option Data Protection in Privacy Control, it turns ON upon restart.
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Hello
We are aware of this issue with the main interface and we are currently working on a permanent fix. I will get back to you with more details.
Have a great weekend.0 -
Now Paranoid Mode is disabled after restart even set to ON.
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Following options setting not saved after restart
1) Enable Game Mode keyboard shortcut (when set OFF, it revert to ON)
2) Monitor Wi-Fi connections (when set ON, it revert to OFF)
3) Paranoid Mode (when set ON, it revert to OFF). This is very irritating problem.0 -
3) Paranoid Mode (when set ON, it revert to OFF). This is very very irritating problem as sometimes Firewall block the rule or process automatically and the user could not know what happened since there is no indication or pop-up.0
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Hello Omer
We currently still investigating this.
I will get back to you with an answer this week!
Take care.0 -
More topics related to the subject issue.
1) Block Port Scan Option, Re-enable on Restart0 -
Hello Omer
We are currently investigating these issues.
I will get back to you these days with some conclusions.
Have a great weekend!0 -
Hello Omer
We are currently investigating these issues.
I will get back to you these days with some conclusions.
Have a great weekend!
Whats update? The issue has not been fixed even after several months.0 -
Hello Omer
We currently still investigating this.
I will get back to you with an answer this week!
Take care.
"I will get back to you with an answer this week!" This is the third week of April, Hello!0 -
"I will get back to you with an answer this week!" This is the third week of April, Hello!
Wow I just purchased this piece of software based on review I would have not wasted my money...I cannot even save settings when using customized ...had to uninstall and re-install and go with factory default this is unacceptable!!!!!!!!!!!!!!
and after reading this and other post about this software not functioning properly well it was a waste of money.
it's sad state when a company has an outstanding issue with a simple save custom settings for over 3 months and yet fail to fix it....I sure as ###### like to know why the software get hi marks because in my book it average 5 out of 100 -
Wow I just purchased this piece of software based on review I would have not wasted my money...I cannot even save settings when using customized ...had to uninstall and re-install and go with factory default this is unacceptable!!!!!!!!!!!!!!
and after reading this and other post about this software not functioning properly well it was a waste of money.
it's sad state when a company has an outstanding issue with a simple save custom settings for over 3 months and yet fail to fix it....I sure as ###### like to know why the software get hi marks because in my book it average 5 out of 10
When you are a actual BD user, you'll understand what the program can do to your computer. This can never be a award winning program, just no way! Lots of bugs from the day came out, slow your computer more than a spyware and the support are crappy. They always promise a response at a given time but never happen!0 -
Hello Omer
We currently still investigating this.
I will get back to you with an answer this week!
Take care.
This post shows clearly how lacking they are! "I will get back to you with an answer this week!" Time stamp April 2, 2012 at 7:22PM. This is the end of April and still no response. Hello anybody home?0 -
Hello everyone
Sorry for the delayed reply.
I can tell that the issue with Automatic Laptop mode that is set to OFF after reboot has been solved in .39 build.
The update is scheduled to be released at the end of this month.
When the update will be released on the servers, the changelog will be posted here.
Your patience is appreciated.
Thank you very much.0 -
Updated to the latest Build 15.0.39.1639 but the issue remain.
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Hello
In the .39 build, the first issue from this topic, (Automatic Laptop Mode --- when turned ON, it again OFF upon restart) was resolved.
Please check it out and let me know.
Take care.0 -
So it takes more than 4 months to resolve only issue. How long it will take to fix the remaining?....may be in years....what you say?
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Hello
In the .39 build, the first issue from this topic, (Automatic Laptop Mode --- when turned ON, it again OFF upon restart) was resolved.
Please check it out and let me know.
Take care.
Have you released .39 Build for US version? My BD is still .38 Build.0 -
Hi
You can download .39 build that was released for the UK market from here:
http://forum.bitdefender.com/index.php?sho...st&p=143091
Have a great day!0 -
Re-installation is time consuming and I am not interested in doing so. Rather I would like to add/configure the Update Servers for UK in my current Bitdefender which is for US? Is it possible? And why are you not releasing updated Build for US?
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Probably 39 build has a problem, and therefore has been withdrawn.
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Does the Forum is look at by someone from Tech?
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Probably 39 build has a problem, and therefore has been withdrawn.
Hello
There is no issue with .39 build. It is up & running for the UK and RO markets as we speak.
For the US market, I already explained the situation over here:
http://forum.bitdefender.com/index.php?sho...st&p=142390
Take care.0 -
and the german market?
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Hello
Usually, the update for US is launched together with the one for DE and FR markets.
Please be patient.
Have a great weekend!0
