Ff Crashes

brihy1
brihy1
in Privacy

ff 13.0.1 crashes when have option show bitdefender toolbar on,this is happening on both win 7 64 & win 7 32 on standard user accounts?bitdefender 2013 internet security

Comments

  • tcbuttner
    tcbuttner

    Same problem, when I "Show" from the icon, after about 30 seconds it enters a crash loop. Both on administrator and user accounts. Windows XP SP3 with Antivirus 2013. Just installed on a new build of XP last night. Help

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Welcome to the forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

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