[escalated] Can't Use Sandbox!
When I Install Bitdefender Internet Security 2013, I can't use sandbox on Waterfox 13. Which is happened with IE 10. Please help me!!!
This is picture:
I'm use Windows 8 RP x64
IE 10 and Waterfox 13.
Thanks,
Regards.
Comments
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I had a other problem: I can't login to My Bitdefender. When I fill E-mail and password->click login and then nothing wasn't occured. (on Waterfox 13 and IE 10)
Please help me!!!
thanks,
regards.0 -
I'm sorry
. But I still have one issue. When I set AVC to "Aggressive", then It's automatically reset to "Normal".
Please help!!!
Thanks,
Regards.
PS: BIS 2013 is very good. That my issues are not effected me, but I hope it fixed soon
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Hi
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0 -
I sent it.
Nowadays, I login to "My Bitdefender" normally, but other issues remains.
Thanks,
Regards.0 -
Hello
First of all, the Sandbox module is compatible with Firefox, not with other "clones" that use the same engine.
Regarding IE 10, I will test it out and get back to you with an answer.
Take care.0 -
Hi i have a same problem with Google Chrome 20 and Firefox 13.
I use Windows 8 RP x64!
Regards!0 -
Hello
Welcome to the forums!
The sandbox module is working properly on IE 10?
Thank you!0 -
On my system, The sandbox module isn't working on IE 10.
Picture:
Beside, I still facing with other problem. I can't set "Aggressive" for AVC, It automatically set "normal" when I close the main interface of Bitdefender.
I use Win 8 RP x64 and Bitdefender Internet Security 2013 x64
Regards.0 -
I have installed Firefox 14.0.1 and facing with same issue. Seem have issue about Sandbox on Windows 8 RP x64
(I use Win 8 RP x64 and Bitdefender Internet Security 2013)0 -
Hello
Sorry for the delayed reply.
This module will be compatible with the final version of Windows 8. Also, Sandbox is not compatible with Windows XP, only Vista/7 and soon 8.
Thank you very much for your patience.0 -
It still show "not support in Windows XP" now.
I test on IE 10, Firefox 15 Beta 6, Google Chrome 220 -
Hello
The issue will be resolved in a future update and the module will be compatible with the usual browsers under Windows 8 too.
Thank you!0 -
Hi, Christian
I have updated latest build 16.20.0.1483. Sandbox working perfectly on Firefox, but IE10 not0 -
Hi, Christian
Latest build 16.21.0.1504, Sandbox working normally with IE 10 on Windows 8 Pro.
My problem is solved.
Thanks0 -
Thank you for your feedback.
Since the issue is now resolved, I declare this topic closed.
Should you have any enquiries or require further assistance, please get in touch with us through our contact form:
http://www.bitdefender.com/support/contact-us.html
Have a nice day!0
