Task.exe

m3hm3h
m3hm3h
in Malware talk

Hi,


I've just purchased a new BD AntiVirus 2008 and installed it using the installation CD provided. My PC which was already infected by a virus/spyware b4 the install. It created a task.exe under the processes.


I have been unable to remove it with my previous symentec and tried using trial version of zerospyware but it didn't work too. The problem now is that after i uninstalled the previous 2 using control panel add/remove program, i installed BD Antivirus 2008.


During the installation, i was promted to do a quick system scan which i selected the option that i wanted to have a quick system scan. Thereafter, a popup comes out telling me An error had occured regarding BD and BD will be closed. I thought that was normal and proceeded rebooting my pc after the install. Upon startup, i was happy that BD had detected, blocked and quarantined 5 viruses (sthg like windows explorer toolbar, websearch and Application.MWS etc). However, i also realised that i could not run my IE after that. Also, although the BD icon is still in my taskbar, i could not activate BD(when i right click the icon and click on show) and the same error msg pops out. When i check the processes, task.exe is still running.


Every single option which was available could not start BD(not even the manual scan in start menu). The same error msg everytime.


I also tried starting my PC in safe mode but could not run the manual scan too.


Haven tried reinstalling BD though. Will be doing it later when i reach home.


Is the error above due to the virus or has it something to do with my previous products?


Needs help in solving the BD error problem and removing the task.exe


Please reply ASAP.. Really needs the advice.


Wonder if this helps: According to my brother, the spyware entered my pc through a external harddisk and it changed my IE homepage to some website(don't remember the name).


Regards,


m3hm3h

Comments

  • Niels
    Niels ✭

    Hello m3hm3h


    I recommend that you use BitDefender rescue cd-rom (= installation cd-rom). Put in the installation cd-rom. Reboot your pc it could be that you have to change the boot sequence to cd-rom,hard disc this must be done in your BIOS you will see the button you have to press at the beginning of the boot process mostly it is: del(ete),ctrlL+alt+esc, it could be that you have another specific menu for changing the boot sequence use that instead of the BIOS. Normally BitDefender will start you have to press enter when you see the BitDefender Rescue screen now you will see the desktop press on start here and perform a scan.


    To end the sessiong rightclick on a free space and click and select exit. Remove the cd-rom when you see the message.


    Follow these instructions for removing symantec. That could also give conflicts.


    Download and install hijackthis press on the option do a system scan and save a logfile. Paste the output of the log into your next post.


    To solve your IE problem download iefix.


    Best regards


    Niels

  • m3hm3h
    m3hm3h

    Hi,


    Anyway, I'm currently using Windows XP Professional Edition.


    Other questions:


    1) do i need other programs such as Lavasoft Adware or Spybot Search N Destroy after i have BD Antivirus?


    2) Does the above program crash with BD? (ie do i need to uninstall them b4 installation?)


    Regards,


    m3hm3h

  • Niels
    Niels ✭

    Hello m3hm3h


    1) BitDefender will not catch as many malware that these specific products can. So yes you need a backup scanner.


    2) First we need to see if it still happens after you removed Norton to see if that isn't the case for causing troubles. This isn't a antivirus killer virus.


    But afterwards I recommend that you uninstall BitDefender by using this tool. Install BitDefender again.


    Best regards


    Niels

  • m3hm3h
    m3hm3h

    Hi,


    i have tried all means but couldn't get bitdefender to run. (but the icon is still in task bar)


    even the super antispyware could not be run. the error is as shown :


    The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL


    followed by :


    SuperAntiSpyware has encountered a problem and needs to close. We are sorry for the inconvenience.


    Error signature


    AppName: superantispyware.exe AppVer: 3.9.0.1008 ModName: superantispyware.exe


    ModVer: 3.9.0.1008 Offset: 00032ca6


    the second part(after followed by:) is the same when i try to run bitdefender. I have attached a logfile of HJT as requested. Please advise.


    Regards


    m3hm3h


    Logfile of HijackThis v1.99.1


    Scan saved at 9:36:50 PM, on 11/7/2007


    Platform: Windows XP SP2 (WinNT 5.01.2600)


    MSIE: Internet Explorer v7.00 (7.00.6000.16544)


    Running processes:


    C:\WINDOWS\System32\smss.exe


    C:\WINDOWS\system32\winlogon.exe


    C:\WINDOWS\system32\services.exe


    C:\WINDOWS\system32\lsass.exe


    C:\WINDOWS\system32\svchost.exe


    C:\WINDOWS\System32\svchost.exe


    C:\WINDOWS\system32\spoolsv.exe


    C:\WINDOWS\Explorer.EXE


    C:\WINDOWS\system32\ctfmon.exe


    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE


    C:\WINDOWS\system32\nvsvc32.exe


    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe


    C:\WINDOWS\system32\svchost.exe


    C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe


    C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe


    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe


    C:\Program Files\Analog Devices\SoundMAX\Smax4.exe


    C:\WINDOWS\vsnpstd3.exe


    C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe


    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe


    C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe


    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe


    C:\WINDOWS\System32\svchost.exe


    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe


    C:\Documents and Settings\Yi Yang\Desktop\HijackThis.exe


    C:\Program Files\MSN Messenger\usnsvc.exe


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.8koo.cn/


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896


    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =


    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)


    F3 - REG:win.ini: run=C:\WINDOWS\task.exe


    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll


    O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.8.30.dll


    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll


    O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)


    O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll


    O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32


    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC


    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName


    O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe


    O4 - HKLM\..\Run: [soundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray


    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup


    O4 - HKLM\..\Run: [EPSON Stylus CX4100 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEP.EXE /P26 "EPSON Stylus CX4100 Series" /O6 "USB001" /M "Stylus CX4100"


    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe


    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup


    O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe


    O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"


    O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"


    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe


    O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"


    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background


    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZKxdm022YYSG


    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000


    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll


    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll


    O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.8.30.dll


    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL


    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)


    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)


    O11 - Options group: [iNTERNATIONAL] International*


    O11 - Options group: [TABS] Tabbed Browsing


    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab


    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL


    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL


    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll


    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\


    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll


    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\wpdshserviceobj.dll


    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe" /service (file missing)


    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe


    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe


    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe


    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe


    O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe" /service (file missing)


    O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe" /service (file missing)

  • Niels
    Niels ✭

    Hello m3hm3h


    Check these entries and press on fix checked.


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.8koo.cn/ (did you set this page?) If yes do not check this entry.


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =


    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)


    F3 - REG:win.ini: run=C:\WINDOWS\task.exe


    O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)


    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZKxdm022YYSG


    Afterwards go to start,my computer,windows folder, delete task.exe It could be hidden go to tools,folder options,display/view,check show hidden files and folders. Search also for a folder called


    windowsntdebug and delete it.


    Go to start,run,type regedit press expand hkey_local_machine and the follow folders and subfolders:


    software,microsoft,windows,currentversion,run take a look at the right side and delete only the reference that has task.exe in the name.


    If the other problem still exists use the windows search option by pressing the windows button together with f choose all files and folders under advanced settings check everything enter as search term psapi.dll


    Note the location and do this afterwards go to start,run,type regsvr32 "C:\Windows\System32\psapi.dll" press enter but change the location. If it still fails put in the installation cd-rom of windows go to start,run,type cmd press enter and type sfc /scannow and press enter.


    Best regards


    Niels

  • m3hm3h
    m3hm3h

    hi Niels,


    i have followed your steps for HJT and deleted task.exe but could not find the folder windowsntdebug


    i have checked inside the run in regedit and did not find any file with task.exe


    i have found psapi.dll at the exact same location you specified and typed the command in run


    but it says that the file was loaded but could not be registered because entry point not found.


    i do not have the windows installation cd.


    What can i do next? the psapi.dll popup with entry point not found is still there.


    i ran HJT again and found that the above fixed files are still there.


    the http://www.8koo.cn/ website is the site the virus directed me to.


    regards


    m3hm3h

  • m3hm3h
    m3hm3h

    Hi Niels,


    This post is with regards to the previous problem i posted in older BD products. I have done a recovery on my pc and installed BD internet security 2008. The windows security still pops out at startup saying BD antivirus is turned off. Any ways to solve this problem?


    regards,


    m3hm3h

  • Niels
    Niels ✭

    Hello m3hm3h


    Fix that entry also. Did you closed first your internet browser? Did you also pressed on yes to confirm the deletion of the selected entries?


    I recommend that you first try this download this


    Install it and let the registry cleaner run press on scan registry for problems.


    If that fails follow the instructions in this topic for your psapi problem.


    Best regards


    Niels


    For your other problem do this


    Go to start,run,type services.msc press enter,leftclick on the WMI (service). Now go to start,my computer,double click on the icon of your hard disc,windows,system32,wbem,and delete repository. Now restart the WMI service again by leftclicking on it and choose start,reboot your pc afterwards.

  • m3hm3h
    m3hm3h

    Hi Niels,


    Thanks for your help. The psapi.dll problem ase been solved and i can run bitdefender normally now.


    The other windows security center problem should be solved too.


    I have also installed Super Antivirus on my pc. Will the concurrent running of this and BD cause any problem?


    I have also done a few deep system scans and have some problem with the virus. This are the two scans which found viruses. The deep system scan is done by me and the full system scan was pre scheduled. If i'm not wrong both scans ran together. I'm posting the two scan logs for advise.


    BitDefender Log File !!!!!


    Product : BitDefender Antivirus 2008


    Version : BitDefender UIScanner v.11


    Log date : 02:31:35 09/11/2007


    Log path : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\full_scan\1194546695_1_02.xml


    Scan Paths:Path0000: C:\


    Path0001: D:\


    Scan Options:Scan for viruses : Yes


    Scan for adware : Yes


    Scan for spyware : Yes


    Scan for applications : Yes


    Scan for dialers : Yes


    Scan for rootkits : Yes


    Target selection options:Scan registry keys : Yes


    Scan cookies : Yes


    Scan boot sectors : Yes


    Scan memory processes : Yes


    Scan archives : No


    Scan runtime packers : Yes


    Scan emails : Yes


    Scan all files : Yes


    Heuristic Scan : Yes


    Scanned extensions :


    Excluded extensions :


    Target ProcessingDefault action for infected objects : Disinfect


    Default action for suspicious objects : None


    Default action for hidden objects : None


    Scan engines summaryNumber of virus signatures : 938041


    Archive plugins : 41


    Email plugins : 6


    Scan plugins : 12


    Archive plugins : 41


    System plugins : 4


    Unpack plugins : 7


    Overall scan summaryScanned items : 48221


    Infected items : 6


    Suspicious items : 0


    Resolved items : 3


    Individual viruses found : 4


    Scanned directories : 3110


    Scanned boot sectors : 4


    Scanned archives : 23


    Input-output errors : 24


    Scan time : 00:00:28:32


    Files per second : 27


    Scanned processes summaryScanned : 35


    Infected : 0


    Scanned registry keys summaryScanned : 1650


    Infected : 0


    Scanned cookies summaryScanned : 0


    Infected : 0


    Remaining issues:Object Name Threat Name Final Status


    [system]=]HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVICES\SCHEDULE\DisplayName=]C:\WINDOWS\TASK.EXE GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    [system]=]HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\SERVICES\SCHEDULE\DisplayName=]C:\WINDOWS\TASK.EXE GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    [system]=]HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET002\SERVICES\SCHEDULE\DisplayName=]C:\WINDOWS\TASK.EXE GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    Resolved issues:Object Name Threat Name Final Status


    C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.15-3.inf Application.MWS Moved to Quarantine


    C:\WINDOWS\task.exe GenPack:Generic.Worm.Arun.C4E9C4B2 Moved to Quarantine


    D:\task.exe GenPack:Generic.Worm.Arun.C4E9C4B2 Moved to Quarantine


    and the 2nd scan...


    BitDefender Log File !!!!!


    Product : BitDefender Antivirus 2008


    Version : BitDefender UIScanner v.11


    Log date : 02:32:26 09/11/2007


    Log path : C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1194546746_1_02.xml


    Scan Paths:Path0000: C:\


    Path0001: D:\


    Scan Options:Scan for viruses : Yes


    Scan for adware : Yes


    Scan for spyware : Yes


    Scan for applications : Yes


    Scan for dialers : Yes


    Scan for rootkits : Yes


    Target selection options:Scan registry keys : Yes


    Scan cookies : Yes


    Scan boot sectors : Yes


    Scan memory processes : Yes


    Scan archives : Yes


    Scan runtime packers : Yes


    Scan emails : Yes


    Scan all files : Yes


    Heuristic Scan : Yes


    Scanned extensions :


    Excluded extensions :


    Target ProcessingDefault action for infected objects : Disinfect


    Default action for suspicious objects : None


    Default action for hidden objects : None


    Scan engines summaryNumber of virus signatures : 938041


    Archive plugins : 41


    Email plugins : 6


    Scan plugins : 12


    Archive plugins : 41


    System plugins : 4


    Unpack plugins : 7


    Overall scan summaryScanned items : 120257


    Infected items : 8


    Suspicious items : 0


    Resolved items : 0


    Individual viruses found : 5


    Scanned directories : 3110


    Scanned boot sectors : 4


    Scanned archives : 5765


    Input-output errors : 24


    Scan time : 00:00:39:52


    Files per second : 49


    Scanned processes summaryScanned : 36


    Infected : 0


    Scanned registry keys summaryScanned : 1650


    Infected : 0


    Scanned cookies summaryScanned : 0


    Infected : 0


    Remaining issues:Object Name Threat Name Final Status


    C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.15-3.inf Application.MWS Disinfect Failed


    [system]=]HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVICES\SCHEDULE\DisplayName=]C:\WINDOWS\TASK.EXE GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    [system]=]HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\SERVICES\SCHEDULE\DisplayName=]C:\WINDOWS\TASK.EXE GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    [system]=]HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET002\SERVICES\SCHEDULE\DisplayName=]C:\WINDOWS\TASK.EXE GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    [system]=]C:\WINDOWS\task.exe (disk) GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    C:\WINDOWS\task.exe GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    D:\task.exe GenPack:Generic.Worm.Arun.C4E9C4B2 Disinfect Failed


    [system]=]C:\WINDOWS\task.exe (full dump) Generic.Worm.Arun.AB37506A Disinfect Failed


    Resolved issues:Object Name Threat Name Final Status


    Please note the timing the scan finished and the detection.


    After the scan, i removed some files using HJT, CCleaner and RegCleaner


    Subsequently, i did not find any more virus in the scans that i do. (not even in the minimal safe mode which i booted it using super antivirus.) Does this mean my system is not clean?


    There is also another problem which occured together with the previous infection. As the infection occured when an infected external harddisk was plugged into my PC, the virus could be transfered into any other external device that was plugged into my infected PC. However, i plug in my thumbdrive only in safe mode. Is my thumbdrive ok? Will bitdefender be able to block the same virus from entering my PC?


    Also, after infection, i could not open my 2nd harddisk by double clicking on it. when i right click on it, it show AUTO as the 1st option. And all this while, i could not show any hidden files in both HD using the folder option Guess that was a bug. How do i solve it?


    Regards,


    m3hm3h

  • Niels
    Niels ✭

    Hello m3hm3h


    I personally never heard about super antivirus. I wouldn't recommend you that you install 2 antiviruses. In theory that is possible but the chance of conflicts is very high.


    To solve your problem with the registry keys do this go to start,run,type regedit press enter expand


    hkey_local_machine,system,currentcontrolset,services,schedule,delete the entry DisplayName=C:\WINDOWS\TASK.EXE If only 1 reference double click on it and change the value to Task Schelduler and press on ok. For the rest the other infections are moved to quarantine.


    BitDefender will prevent the run of the infection on your thumbdrive. But to be sure rightclick in safe mode on the thumbdrive and let BitDefender scan the files on it.


    For your issue concerning not be able to view hidden files and folders do this in the registry expand hkey_current_user,software,microsoft,windows,currentversion,explorer,advanced,do


    ble click on hidden and change the value 1 press on ok.


    Try this go to to the tools menu,folder options,press on restore default settings,press afterwards on display/view and again on restore default settings.


    Best regards


    Niels

  • m3hm3h
    m3hm3h

    Hi Niels,


    Sorry, i made a mistake its super antispyware. Its recommended by you in another topic which u asked the person to scan his pc in safe mode using super antispyware.


    ok, i'll try out the steps above but i just found out that the windows security center popup still says that BD antivirus is switched off during startup.


    Regards


    m3hm3h

  • Niels
    Niels ✭

    Hello m3hm3h


    That is a legit software. What you said does also exist.(super antivirus)


    It can take a few seconds before all parts of BitDefender are loaded. Strange I never received a message as you describe I also use Windows XP with sp2.


    Best regards


    Niels

  • m3hm3h
    m3hm3h

    Hi Niels,


    So it shouldn't pose any problem rite? Means BD is still running properly coz the popup disappears after awhile.


    Ok, since super antispyware is legit, will it crash or affect BD when both are run together?


    Regards


    m3hm3h

  • Niels
    Niels ✭

    Hello m3hm3h


    Can you please be more specific? Do you mean the BitDefender icon near the system clock?


    Normally there aren't any compatibility issues with superantispyware and BitDefender. I can use them together.


    Best regards


    Niels

  • m3hm3h
    m3hm3h

    Hi Niels,


    Yup, the BD icon near clock is ok.


    But windows security center popup says BD antivirus is turned off during startup.


    regards


    m3hm3h

  • Niels
    Niels ✭

    Hello m3hm3h


    If you don't see any crosses on the graphic bar then all parts of BitDefender are running. It can take some seconds before it's loaded. So just ignore it.


    Best regards


    Niels

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