[resolved] Bd Total Security 2013 16.18.0.1406 Always Shows "reboot Requires"

I had the same problem , you will get the same "repair install" and uninstall/reinstall advice like I did , I didn't make a difference. You will have to just put up with it.

i have instal/reinstal my BD, but BD always shows that problem,

any better solution ??

Hello

Thank you for your feedback!

The message will appear several timed when something is preventing the update to replace the files.

Also, after installing the product, you will be prompted to reboot the PC at least once to install the latest product update.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

Hello,

Check PM Chris.

Btw, my BD also shows "There are critical issues to fix" but it CAN NOT be fixed. On security widget is "GREEN" but on BD Security Center is "RED".

Screenshot: http://i.imgur.com/LYnpr.png

Please help me !!

Thank you.

Hello

When you click in the main interface to fix the issue, what issue is the product reporting?

Please open this file and post here the content:

You can view the content with Notepad.

It should look like this:

I need to see if you received the latest patch that we released via Automatic Updates.

Have a great week!

it is cannot be clicked, so i don't know what the issue, only shows "there are critical issues to to fix".

this is patches.xml on my pc:

<?xml version="1.0" encoding="utf-8" standalone="yes" ?>

<scripts>

<preinstall>

<****** name="patch_16.12_0001_beta_enablebdch.gpx" result="0" runcount="1" />

<****** name="version.gpx" result="0" runcount="0" />

</preinstall>

<postinstall>

<****** name="patch_16.13_0002.gpx" result="0" runcount="1" />

<****** name="patch_16.15.0005_as.gpx" result="0" runcount="1" />

<****** name="patch_16.15_0006_addKeys.gpx" result="0" runcount="1" />

</postinstall>

<postrestart>

<****** name="patch_16.15_0007_removeFiles.gpx" result="0" runcount="1" />

<****** name="patch_16.18_0001_p2p.gpx" result="0" runcount="1" />

<****** name="patch_16.18_0010.gpx" result="0" runcount="1" />

</postrestart>

</scripts>

what next chris ??

Hello

Please run this uninstall tool http://forum.bitdefender.com/index.php?showtopic=35804 and reboot.

Download and install the software and then run it to clean your computer's registry and temporary files:

http://download.piriform.com/ccsetup321.exe

http://www.piriform.com/docs/ccleaner/usin...gistry-cleaning

Once the cleaning is complete it's recommended to restart your computer.

If you have a registry cleaner already installed, you can use that one.

Please do a fresh installation using these instructions: http://forum.bitdefender.com/index.php?act...f=312&id=53

Let me know if you still encounter the same situation after the first restart.

Take care.

i will try it, but installer on http://forum.bitdefender.com/index.php?act...f=312&id=53 is online, right ?? hmm,, there is offline installer for BD Total Security 2013 ??

and if i uninstall my BD, can i use my old serial number for activation ???

Yes, there is offline installer, you can find links in my signature.

And of course, you can use the old serial number for activation.

Have a nice day !

I was afraid if my serial number will be blocked? What has been proven?

Hello

The license key won't be blocked, have no worries.

It's a reinstall process, not another PC activated in the system.

Take care.

Hello

Thank you for reply.

Btw, when BD total security 16.19.****** released ??

Hello,

I think my problem on this thread is resolved. Thank you for support.