My Bitdefender Doesn't Update

konrad11901
konrad11901
in Bitdefender 2009 products

Welcome,


I have software Bitdefender Total Security 2009. When doing the first update, the process stops at this point:


File: bdcore.dll 100%


Total update: 95%


Waiting 30 minutes - and on the same.


I have Windows XP, BitDefender was installed today.


Konrad K.

Comments

  • rootkit
    rootkit ✭✭✭

    Hi :)


    I think I have a solution for your case.


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    After you install the new version, if needed, we will continue the conversation on the new area from here:


    http://forum.bitdefender.com/index.php?showforum=293


    Thank you.

  • konrad11901
    konrad11901

    Hi,


    Thank you for the offer, but ...


    I downloaded Bitdefender Uninstall Tool utility, ran and pressed the "Uninstall". For some positions appeared X, but I've been waiting on.


    Then started the same thing again and again, until finally (I know I should not) is a utility turned off.


    I tried to run in the "Start" menu "BitDefender 2009", "Repair or Remove" and jumped out error.


    So I reset the computer, and there is something strange happened - Windows would not Start!


    (The idea is that they still showed "Loading ...")


    Resets again - a black screen. I had to reinstall the system.


    This computer will no longer benefit from Bitdefender (Sorry, but too much work), in fact it was just a trial,


    and on the other computer I have BitDefender.


    Best regards and thanks,


    Konrad K.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    The issue with Windows occurred because you manually reset the PC corrupting some important files from the operating system.


    The uninstall tool can also be used in Safe Mode for emergency situations.


    Thank you very much for the feedback.


    Have a great day!

  • konrad11901
    konrad11901

    Hi,


    Thank you for your reply.


    Have a nice day,


    Konrad K.


    PS: Although this problem on like Bitdefender, moreover, was installed on the computer my dad (I'm 11 years old).


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  • rootkit
    rootkit ✭✭✭

    Hello :)


    I understand, next time please reboot the PC from Start Menu.


    Have a wonderful day!

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