Understanding How The Anti-spam Toolbar Works
Folks,
I have a number of emails (around 10) that come in to my inbox every day. I always highlight them and hit the "Is Spam" button on the toolbar but these emails keep going to the Inbox not into deleted items as I understood they should. The email addresses are not in the list of spammers either. Spam rate is showing as 0%.
It seems to me that the Spam filter is not working so would appreciate a response to see if I am missing something,
Cheers,
Malcolm.
PS I use outlook 2007 on a windows 7 64 bit machine
Comments
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Hi lionrampant
Just curious, do you have Outlook set up as an IMAP or a POP account, as this may help in troubleshooting.
Thanks,
Columbo0 -
Hi Columbo,
Both account I use are POP accounts,
Cheers,
Malcolm.0 -
Hi Malcolm
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0 -
Any update on this? I send the logfiles are requested,
Thanks,
Malcolm.0 -
Just wondering if there's any way to Import Friends List, ie Contacts or Address Book
or am I stuck entering them one at a time?
My address book is quite large!
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Hello,
@ lionrampant :
Does the issue persist?
@ Midnight :
There isn't a way to import friends list from your e-mail client. This option was available only in older Bitdefender versions.
However, if you already created a friends or spammers list in a previous Bitdefender product (2012, 2011, etc.), there is an alternative way to import those lists in Bitdefender 2013, so you don't have to manually create a new one.0
