Windows Home Server Connection

Linebraker
Linebraker
in Firewall

Hello everyone,


i´ve got an Windows Home Server 2011. Since i´ve installed BitDefender Internet Security 2013, there no more possibility to connect to my Windows Home Server with Launchpad or Dashboard from my client. Before i used BitDefender on my client was installed McAfee IS 2012 - there was no problem.


RDP-Connection works!


Could anybody help me?


Thanks in advance..!

Comments

  • rootkit
    rootkit ✭✭✭

    Hello :)


    A product update was released. Your build should be 16.18.0.1406(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=151654


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a great weekend!

  • Jaoasun
    Jaoasun
    edited August 2012

    I have the same problem, although i can login to the dashboard and with remote desktop. The Launchpad does not log in, and Lights-Out is not working as well...


    Im using the (latest) version 16.18.0.1406.


    Have tried to solve it turning off the firewall, but it made no difference. All was working fine earlier today with F-Secure running. Installing BitDefender 2013 internet security seems to be blocking communications between WHS 2011 and the Launchpad and Lights-Out app.

  • Jaoasun
    Jaoasun

    Have uninstalled BitDefender and WHS 2011 Launchpad and Lights-Out work without a hitch. Have uninstalled the WHS 2011 connector software and Lights-out app next. Reinstalled BitDefender and reinstalled the WHS 2011 connector software. I still can access the WHS 2011 server using the dashboard and remote desktop. Using Launchpad still does not work. Also reinstalling Lights-Out app does not work.


    Furthermore I tried to allow connections using paranoid firewall settings, and when starting the launchpad it does not show a pop up for me to allow. Seem like BitDefender is blocking the communication automatically without any user interaction at all...

  • Jaoasun
    Jaoasun

    I think its more and more looking like a Bitdefender 2013 bug. I just installed Bitdefender Internet Security 2012 evaluation version, and this version has no problems at all with the Launchpad and Lights-Out application.


    You might want to add this to your buglist, would sure like this one to be resolved soon :-)

  • rootkit
    rootkit ✭✭✭
    edited August 2012

    Hello :)


    Since my last post we released a new product update with no build change.


    You have all the details here:


    http://forum.bitdefender.com/index.php?sho...st&p=152958


    This should fix the encountered issue.


    Take care.

  • Jaoasun
    Jaoasun
    edited August 2012

    Thank you Christian :-)


    It is working now, I'm very pleased with this!


    However, it did not work without some changes to the settings, this is what I had to do to get it working:


    * remove all firewall applications rules related to Windows Home Server applications


    * add & allow all ip adresses used on my network at the firewall apdapter rule settings --> these are not added automatically ?!


    * restart a few times


    Above points solved the issues, I can now use the launchpad, dashboard and lights-out applications again. Still need to test time server and backup, but I'm confident these will works as well...

  • richierm257
    richierm257
    Hello :)


    A product update was released. Your build should be 16.18.0.1406(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=151654


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a great weekend!


    all of the above plus will not back up pc over network or wake up pc for backups if i remove bitdefender 2013 all is well again ?


    regards


    Rich

  • rootkit
    rootkit ✭✭✭

    Hello Rich :)


    Welcome to the forums!


    Could you please rephrase your last post? I can not understand your question.


    Thank you!

  • richierm257
    richierm257
    edited August 2012
    Hello Rich :)


    Welcome to the forums!


    Could you please rephrase your last post? I can not understand your question.


    Thank you!


    Hi Christian sorry i'll rephrase im suffering from all the issue previously mentioned with the added problem that my WHS 2011 cannot "wake up" my pc to start backups from sleep, also backups fail due to timeouts and the most frustrating is i am unable to transfer files over the network "ethernet" from pc to whs 2011, when i disable firewall all is great with speeds of transfer averaging 110MB which is the norm for my set up. TBH the bitdefender firewall is a little too time consuming and fiddly for the average person i would have thought ! also i never seem to get notifications on whether to allow or deny actions even in paranoid i mode wish this feature was brought back !!!


    Thanks


    R


    PS i'm using the latest build

  • rootkit
    rootkit ✭✭✭

    Hello :)


    A product update was released. Your build should be 16.24.0.1682(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=164968


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.

  • mrfr33z3
    mrfr33z3

    I'm resurrecting this old post to convey that I'm experiencing this same issue as of today, 20150330, after a reboot this morning. I don't reboot very often, so I'm not certain which update might have caused this.


    I am able to connect to the Window Home Server 2011 via all other means (RDP, Dashboard, etc.) except from the Launchpad. I've tried to quit and restart the Launchpad, disabling the BD IS 2015 Firewall, and adding the LaunchPad.exe to the Firewall rules. Nothing helps. When I connect via the Dashboard, I can see that the server thinks my PC is offline, which it isn't.


    Has something changed in a recent update that might be causing this?


    Please advise.

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