Bd Desktop Parental Control :disabled

ehsanjt98
ehsanjt98
edited September 2012 in General

Most of the time when i restart my pc bd desktop parental control is disabled and i must restart again that to run it


what's my problem ?


windows 8 rtm


bd total security 13

Comments

  • wkwood
    wkwood
    Most of the time when i restart my pc bd desktop parental control is disabled and i must restart again that to run it


    what's my problem ?


    windows 8 rtm


    bd total security 13


    Have you configured parental control on the my.bitdefender.com portal?

  • ehsanjt98
    ehsanjt98
    edited September 2012
    Have you configured parental control on the my.bitdefender.com portal?


    no ,


    i dont know why it's happened but when i restart my pc it's disabled and i must restart again or twice to run it , it's normal ?


    disabledjp_7525547_5769360.jpg


    windows 8 rtm


    bd total security 13

  • alexx69
    alexx69 ✭✭

    Hello ehsan,


    Did you tried to set your Desktop Parental Control to "Automatic" ?


    (right click<properties>choose startup type automatic<apply<ok)


    Or maybe you've already done this but your Desktop Parental Control was still disabled after every "turn on/restrat" of your system ?


    You should also configure Parental control on the "My Bitdefender" as Will Wood recommended.


    Regards.

  • ehsanjt98
    ehsanjt98
    Hello ehsan,


    Did you tried to set your Desktop Parental Control to "Automatic" ?


    (right click<properties>choose startup type automatic<apply<ok)


    Or maybe you've already done this but your Desktop Parental Control was still disabled after every "turn on/restrat" of your system ?


    You should also configure Parental control on the "My Bitdefender" as Will Wood recommended.


    Regards.


    yes i set it to automatic but when i restart again it's disabled :( i contact supporter , they said repair your bitdefender through unistall or change a program but this solution not worked


    now i have 2 problems in windows 8 with bitdefender


    -srry for my bad english

  • rootkit
    rootkit ✭✭✭

    Hello :)


    A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=162888


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.

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