Update Problems - Bitdefender 2013-total Security
Comments
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I had that a few times when the connection to the Internet was a bit unreliable. Everything OK in that respect is it?
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Hi
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0 -
Meanwhile I already de-installed the programm and re-installed it, the updates seem to work again now.
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Hello
I am glad to hear that.
Should you need any further assistance, please do not hesitate to contact us.
Have a great day!0 -
[Ticket ID:201304111043331]
same update prob 1011 1002..........
attached the log file
thank you0 -
Hello niki,
Please follow the steps recommended to you via ticket ID 201304111043331. You also received an answer from the Technical Support team on 04/26/2013.
Reply to their email or post back here if you need further assistance.
Thank you.0