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[resolved] Invalid Serial Number

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gj_dod84
gj_dod84
in Installation

Hi,


I have Internet Security 2012 subscribed for 3 years, 3PC's. Till today, I was using it on only one of my personal laptop till today, but when i try to install it in my desktop it says Incorrect/Wrong License Key.


My Customer No. is 175460168613 and the Order No. is 18417893124


Can someone help?


Thanks,


George

Comments

  • George R.
    George R.
    Options

    Hello George,


    I will answer your request via email :)


    Thanks!


    George

  • AmyLL
    AmyLL ✭
    Options

    Hello,


    I'm having the same problem with Invalid serial number. I installed bitdefender 2012 total secruity on my desktop computer, now i want to install on my other desktop computer. Been trying to figure this out for few weeks. Sent a pm to one of the staff on the forum asking for help was sent a rude message, yesterday i e-mailed no response.


    My Norton anti-virus is going to expire in 2 days will be forced to renew if no one will help me. If that's the case this will be the last bitdefender product i purchase.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome to the forums!


    Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system.


    DO NOT POST THEM ON THE FORUMS!


    Thank you!

  • rootkit
    rootkit ✭✭✭
    edited November 2012
    Options

    Hi Amy :)


    I have checked your license key and is valid in the system.


    I will get back to you via PM with further instructions.


    Thank you!

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I just received a PM and now the issue is resolved.


    Thank you for your feedback.


    Take care.

This discussion has been closed.

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