Never Ending Download

Never Ending Download again. <img class=" /> I am 60 minutes online and still updating. same problem as the beginning of september ?


Virus 7604979


Engine 7.43517


Please fix it.

Comments

  • Not sure what version you’re using but you can manually update the virus definitions by logging on and selecting downloads. The complexities of the latest version update will require tweaks and periodic maintenance. This is unavoidable and will not compromise your security. Hang in there

  • Build 16.21.0.1504


    Virus signature 7605563


    Engine 7.43518


    Never ending update (like few weeks ago, also on weekend)


    Moreover, auto update goes OFF by itself.

  • Hello :)


    This issue is still reproducing?


    We are aware of the issue with the Auto Update button, it should be fixed in the next product update.


    Thank you!

  • Hello :)


    This issue is still reproducing?


    We are aware of the issue with the Auto Update button, it should be fixed in the next product update.


    Thank you!


    What happens now is that AutoUpdate button goes OFF when update is running, then goes ON by itself again when update is finished.

  • Hello :)


    Do you have the Auto Pilot turned on?


    The issue with the update button will be solved in a future product update, but it should not reproduce on Auto Scan.


    Thank you!

  • Hello :)


    Do you have the Auto Pilot turned on?


    The issue with the update button will be solved in a future product update, but it should not reproduce on Auto Scan.


    Thank you!


    No, I am in user mode


    post-107140-1349640303_thumb.jpg

  • Hi :)


    Could you please turn on the Auto Pilot for a few minutes and tell if this is reproducing?


    Thank you!

  • Hi :)


    Could you please turn on the Auto Pilot for a few minutes and tell if this is reproducing?


    Thank you!


    Autopilot ON: same behaviour


    (Samsung 7, W7 64 bits and Sony Vaio W7 32 bits))


    post-107140-1349724123_thumb.jpg

  • Autopilot ON: same behaviour


    (Samsung 7, W7 64 bits and Sony Vaio W7 32 bits))


    post-107140-1349724123_thumb.jpg


    i' m having similar issues with auto update going off by itself when update checking start on auto pilote.The result is even if update is found it is not dowloaded.I have to do it manually and push auto update on while checking in progress in order to have the files dowloaded.Also it seems that i receive often the same update dowload twice or more.when will this be fixed?

  • Hello :)


    A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=162888


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.