I Lose My Lisance?

hi all first time I buy bitdefender IS 2013 for 3 computer I used all for 3 computer Now I have some problem with bitdefender software if I do click repair software button or I do remove all and back lisance can I lose my lisance?


thanks for help.

Comments

  • Hi Jawnax, and welcome :)


    You will not lose your license on the computers you installed Bitdefender on. You can repair uninstall/reinstall as needed without concern, as Bitdefender "remembers" which computers it was installed on, so you should have no problems in that regard.


    If you need any other help that the repair option may not take care of, please let us know.


    Kind regards,


    Columbo

  • Jawnax
    edited November 2012
    Hi Jawnax, and welcome :)


    You will not lose your license on the computers you installed Bitdefender on. You can repair uninstall/reinstall as needed without concern, as Bitdefender "remembers" which computers it was installed on, so you should have no problems in that regard.


    If you need any other help that the repair option may not take care of, please let us know.


    Kind regards,


    Columbo


    thanks for helping but I just get scared for much make activate maybe make lisance not used


    and so you mean If I remove software and install back use same lisance without any problem? cause I use all for my 3 computer

  • columbo
    columbo
    edited November 2012
    thanks for helping but I just get scared for much make activate maybe make lisance not used


    and so you mean If I remove software and install back use same lisance without any problem? cause I use all for my 3 computer


    Yes, that is correct, as you have a 3 user license, and as long as you repair/uninstall/reinstall on the same 3 computers there will be no problem, you will not lose your license. Bitdefender will recognize that you aren't trying to install it on a 4th computer, it will realize it's on the same computer with the same license. It (Bitdefender) doesn't track how many times you may have installed it and uninstalled it on the same computers, and doesn't consider doing that to be using another one of your license keys.


    Hope I made sense, and gave you some peace of mind :)


    Columbo


    edit: added word

  • Yes, that is correct, as you have a 3 user license, and as long as you repair/uninstall/reinstall on the same 3 computers there will be no problem, you will not lose your license. Bitdefender will recognize that you aren't trying to install it on a 4th computer, it will realize it's on the same computer with the same license. It (Bitdefender) doesn't track how many times you may have installed it and uninstalled it on the same computers, and doesn't consider doing that to be using another one of your license keys.


    Hope I made sense, and gave you some peace of mind :)


    Columbo


    edit: added word


    thanks for your great best helping answers buddy I want know too this


    if I do format computer I use same lisance?

  • Thanks for the kind words :)


    Yes, even with a reformat, as Bitdefender "fingerprints" you PC setup/hardware (don't ask me how :) ) so it recognizes that it's on the same computer and can be reinstalled with your license key.


    :)


    Columbo

  • Thanks for the kind words :)


    Yes, even with a reformat, as Bitdefender "fingerprints" you PC setup/hardware (don't ask me how :) ) so it recognizes that it's on the same computer and can be reinstalled with your license key.


    :)


    Columbo


    thanks very much for helping... have a great day

  • You're welcome, hope you have a great day too :)


    Kind regards,


    Columbo

  • Hello :)


    I am glad this is now resolved.


    Should you need any further assistance, please do not hesitate to contact us.


    Have a great day!