Anti-spam Unable To Start

So I did yet another repair install and it seems to be working now. I guess 11th times the charm.

Guess I spoke too soon... it decided to start failing again today... *sigh*

Add me to the list!

Windows 7 64 bits Sony Vaio

Pending issues: antispam is disabled

Start --> Fixing --> failed

WTF?

Lee_S

It does nothing in Thunderbrd despite the buttons, acting as decoration, being available.

unknown

Hi everybody!

Thanks for letting us know! We have reproduced the problem and we're working on fixing it. We'll keep you up to date!

Harsh

Hi everybody!

Thanks for letting us know! We have reproduced the problem and we're working on fixing it. We'll keep you up to date!

I am having same problem with bitdefender IS 2013 Anti spam is not working at all <_< . I am using Win 7 64-bit. 4 GB DDR3 RAM. Intel core i5 processor. I reinstalled it many times but still its not working. Please fix this soon.

unknown

Hi everyone!

We have fixed the problem. It will be available on the next update.

Thanks!

Andra.

http://forum.bitdefender.com/index.php?showtopic=35494

Hi everyone!

We have fixed the problem. It will be available on the next update.

Thanks!

Andra.

Thanks, FYI this is what I have, and toolbar is not working with Thunderbird 14

(Sony Vaio W7 64 bits)

unknown

Hi AstroMax,

The issue you described has the same behavior as the problem we already fixed.

Hope you'll get the chance to enjoy the Antispam module after the next product update.

Andra.

superman24101994

Download and install new build 16.18.0.1406

Some Infor:

http://forum.bitdefender.com/index.php?sho...mp;#entry151654

Thanks for the information, Hoang. I will give that a try as soon as I have everything downloaded and report back if it works or not.

It didn't work... this issue is becoming very annoying.

rockysama

same for god sakes someone fix it

holyy

I had to repair to fix the update icon and other icons missing from bitdefender now this

you guys are not doing anything

Hi AstroMax,

The issue you described has the same behavior as the problem we already fixed.

Hope you'll get the chance to enjoy the Antispam module after the next product update.

Andra.

Still not fixed, which update are you referring to?

Did a repair, now everything seems to be working fine.

Thanks!

Too soon...

I still have problems under 64 bits W7

anupam_luv

Im having exactly same problem.....

Im using a latest build but no luck... repaired/reinstalled it many times........

flac2000

yes i also have this problem now can not activate anti spam i tried to repair install bit defender to no avail it used to work.I need antispam can you please fix this asap because we have a security that we pay for that isn't fully functional needs to be a priority thanks.

jeroenbressers

Same here, antispam doesn't start in BTS 2013. please fix this.

I use Outlook. Previous version of BDIS 2012 worked well with Outlook.

Now I have BDIS 2013 and while the home panel tells me anti spam is on it obviously is not as I'm getting all kinds of C**P through. The Spam toolbar I used to get in Outlook isn't there either. Looked at the help, it mentions Friends/Spammers lists, haven't any evidence of this that I can see. I recall a switch in 2012 which allowed the tool bar to be on or off, seems to have gone now?

I would like to use Anti spam, but need it to work first!! Any solutions, anyone?

(Vista 32 bit)

I use Outlook. Previous version of BDIS 2012 worked well with Outlook.

Now I have BDIS 2013 and while the home panel tells me anti spam is on it obviously is not as I'm getting all kinds of C**P through. The Spam toolbar I used to get in Outlook isn't there either. Looked at the help, it mentions Friends/Spammers lists, haven't any evidence of this that I can see. I recall a switch in 2012 which allowed the tool bar to be on or off, seems to have gone now?

I would like to use Anti spam, but need it to work first!! Any solutions, anyone?

(Vista 32 bit)

Hello, Hello, Anyone there?

Any BD response?

Any response????

Hello, Hello, Anyone there?

Any BD response?

Any response????

Just ran a BD Scan. It came up with over 40 entries of objects not scanned relating to BD2013\antispam_95958_****** where the final status was "object not found". Looks like the whole anti spam part of BD2013 isn't even there! Even though the home page clearly says that it is switched on.

What's going on? I would love to stop all the C**p coming through my outlook inbox.

How about a solution BD people????

xauen

same here.

Problem with BDIS2013 antispam cannot activate on Thunderbird

Using Windows 8 64bit

Am I missing a trick here? I've looked again at the on line help re Spam and it has changed from last time.

I am now confused. It says that BD antispam only works for POP3 I THINK my mail is IMAP. Does this mean that BD isn't working for me? Can someone help me out here?

BD still tells me that the Anti spam is on, but the toolbar is not there in Outlook (mail client window) it used to be on BD2012 version but not for BD2013 version.

The following is a quote from BD help - "If you are using Microsoft Outlook / Outlook Express / Windows Mail / Thunderbird, you can configure the local antispam filters directly from your mail client. Click the Settings button on the Bitdefender antispam toolbar (normally located in the upper part of the mail client window) and then the Antispam Filters tab." sounds good except it is not there.

Also, I occassionally run a registry cleaner and it comes up with errors informing me that there are references to BD Spam/ Phising which are not there.

It has been a long time now for this topic to be left unattended. Perhaps someone from BD can sort it out - PLEASE

I'm Using Build: 16.24.0.1682

mirceattl

I have the same problem as Markco, the antispam toolbar won't activate on TB ...

I use BDIS 2013 build 16.25.0.1710.

Am I missing a trick here? I've looked again at the on line help re Spam and it has changed from last time.

I am now confused. It says that BD antispam only works for POP3 I THINK my mail is IMAP. Does this mean that BD isn't working for me? Can someone help me out here?

BD still tells me that the Anti spam is on, but the toolbar is not there in Outlook (mail client window) it used to be on BD2012 version but not for BD2013 version.

The following is a quote from BD help - "If you are using Microsoft Outlook / Outlook Express / Windows Mail / Thunderbird, you can configure the local antispam filters directly from your mail client. Click the Settings button on the Bitdefender antispam toolbar (normally located in the upper part of the mail client window) and then the Antispam Filters tab." sounds good except it is not there.

Also, I occassionally run a registry cleaner and it comes up with errors informing me that there are references to BD Spam/ Phising which are not there.

It has been a long time now for this topic to be left unattended. Perhaps someone from BD can sort it out - PLEASE

I'm Using Build: 16.24.0.1682

Never got a reply on this ! But I did sort it myself ! using Outlook 2007 - Go to tools - then trust centre - then addins - then manage disabled items - identify BDAS - close - OK restart Outlook. everything hunky dorky now!

wazzup

Can't get it to work. Same as with the user Marko a few posts up.

I am going to use my "money back guarantee" as the Bitdefender team can't seem to work this thing out since the thread started. Seems their products won't work fully functional when you buy them. And that best "AV" for 2012 doesn't make any difference.

Atleast not for me.

Hello,

If any of you still needs further assistance in regards to this matter please post back.

Thank you.

Lee_S

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SPAM, SPAM, SPAM. SPAM, SPAM, SPAM. SPAM, SPAM, SPAM. SPAM, SPAM, SPAM. SPAM, SPAM, SPAM.

burt

Hello,

If any of you still needs further assistance in regards to this matter please post back.

Thank you.

May be it is unrelated, but it is the closet subjetc I found, please tell me:

I'm running Windows 7 64 bits, I installed it under the administrator, I said yes to antispam, wihtin teh adminstrato account it looks fine, but when I go to a standard user (even if I give him the adminstror rights) I do NOT have any anitspam, or more exactly every option appears in grey and I don find how to rule it from INSIDE Windows live mail

Regards

http://www.bitdefender.com/support/How-to-...client-793.html

Hi burt,

The Bitdefender antispam toolbar works only on accounts that have local administrative rights.

Did you already try to follow these steps?

Let me know how it goes. Thank you!

burt

Hi burt,

The Bitdefender antispam toolbar works only on accounts that have local administrative rights.

Did you already try to follow these steps?

http://www.bitdefender.com/support/How-to-...client-793.html

Let me know how it goes. Thank you!

Thank you, It looks like it does NOT work (or where is the toolbar hidden?):

More information: I'm using Windows 7 64 bits, windows live Mail 2012 (NOT windows live mail whichhas a different look)

I have given temporary the administator rights to ma user, followed the procedure A and B (not C which is for Outlook Express I presume)

Any other idea?

Burt

Hi Burt, Bitdefender Antispam toolbar does not integrate into Windows Live Mail 2012. As the KB and the userguide mention:

The Bitdefender Antispam toolbar is compatible with Microsoft Outlook 2007, 2010, Outlook Express (32 bit), Windows Mail (32 bit) and Mozilla Thunderbird.

Thank you for your understanding.

burt

Hi Burt, Bitdefender Antispam toolbar does not integrate into Windows Live Mail 2012. As the KB and the userguide mention:

Thank you for your understanding.

THANK YOU, i get always mixed up between "Windows MAIL" and "Windows LIVE Mail" (the one you download from <Windows Live Essentials>) AND "Windows Live Mail 2012" (the one you download from <Windows Essentials 2012>), 3 different products (Very!) with almost the same name.

Have a nice day