Falsely Detect Port Scan Attempt

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Comments

  • rootkit
    rootkit ✭✭✭

    Hello Nightgaunt


    We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.


    Thank you for taking the time and please do not hesitate to contact us if you need further details from us.


    Take care.

  • buzzet
    buzzet

    It is now almost March 2012 and I still experiencing same problem with BDIS 2012 - it is reporting me about port scanning in my local network that includes 2 PCs, TV, AV Receiver and Wi-Fi router.


    Do you have any fixes regarding this problem? Please, do not offer me to switch off port blocking in the firewall.

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Welcome to our forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.

  • mamafanfan@outlook.com
    mamafanfan@outlook.com
    Hi :)


    Welcome to our forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Thank you.


    Has this thread closed by Bitdefender? I wonder why no more post since Feb 2012.


    Now is 7.05pm Nov 5, 2012 and Bitdefender just popped up and warned me that there was a port scan from IP 8.8.8.8 which happens to be Google's Public DNS.


    Apparently, the problem remains as of my writing.

  • rootkit
    rootkit ✭✭✭


    Hi :)


    Welcome to the forums.


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • bobmitch
    bobmitch

    I am now having this issue, since upgrading my Wireless router. It is annoying to have this pop up every 10 minutes, every day. If Bitdefender won't fix it, I will. I just received a free subscription to Zone Alarm Internet Security Suite. Perhaps that is a solution

  • rootkit
    rootkit ✭✭✭

    Hi :)


    I think I have a solution for your case.


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    After you install the new version, if needed, we will continue the conversation on the new area from here:


    http://forum.bitdefender.com/index.php?showforum=293


    Thank you.

This discussion has been closed.

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