Windows 8 X64 Bitdefender Total Security 2013 Ftp Problem

rednada
rednada
in Firewall

Hello,


I noticed a problem after i installed Bitdefender Total Security 2013. When i try to update or create a file with some FTP program (like PSPad, FileZilla, Aptana 3 Studio etc.) the Bitdefender firewall is blocking something. I created some rules, I have added those programs to trusted list so they are allowed for everything but it's still not working.


Also i can't explore network not in my IP range (my bitdefender have ip in 192.168.1.X and i can't explore files on computer in 192.168.0.X network - of course with Bitdefender Firewall Off everything's fine)

Comments

  • coolcool1227
    coolcool1227 ✭✭✭

    Are you using Bitdefender in Auto Pilot Mode or User Mode?


    What are your Firewall Settings?

  • rednada
    rednada
    Are you using Bitdefender in Auto Pilot Mode or User Mode?


    What are your Firewall Settings?


    I'm using Autopilot Mode


    FIrewall settings:


    General Rules = Allow all options (FTP,HTTP etc.)


    Added all programs with Allow everything rule


    Adapter rules = added 192.168.0.1 and now i can explore whole 192.168.0.X network , so this problem is solved


    I don't know what more settings i should paste here.

  • Georgia
    Georgia ✭✭✭

    Hi Rednada and welcome!


    A product update was recently released. Your build should be 16.27.0.1763 (please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?showtopic=35498


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved afterwards.


    Have a nice Monday! :)

  • andyterry
    andyterry

    Hi,


    I seem to be having the same issue with FTP - for me it results in uploads showing as not completing unless BitDefender is disabled.


    When i check my version it shows 16.26.0.1739 which i presume is older that the update mentioned below. I've run update and none get listed/applied


    Andy



    Hi Rednada and welcome!


    A product update was recently released. Your build should be 16.27.0.1763 (please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

  • werby3
    werby3
    ...When i check my version it shows 16.26.0.1739...
    Hi,


    If you have BD Win 8 Security this is the latest version (16.26.0.1739).


    For your issue, if you try to upload to a PC in your local network go to Settings/Firewall/Adapter rules -> Add zone and "Allow" its IP.


    For FTP sites an "Allow" rule for your FTP app, usually, is enough. Go to Settings/Firewall/Application rules and see if there is already a rule for it. If so, delete it, turn ON "Paranoid mode", open your FTP app and you'll be prompted for permission or turn OFF "Paranoid mode", open your FTP app and "Allow" rules will be created automatically.


    If your issue still persists you have to contact to BD support.


    Regards

  • Georgia
    Georgia ✭✭✭

    Hello all,


    Please follow the steps from this topic to upgrade for free to The New Bitdefender:


    http://forum.bitdefender.com/index.php?act...f=366&id=58


    Post in this area of the forum in case you encounter further issues after the upgrade:


    http://forum.bitdefender.com/index.php?showforum=360


    Thank you.

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