Help!

Xephos
Xephos
in Installation

Hey I got Bitdefender for Christmas and it was a lot of money! <_< I researched and I couldn't find anything on how to fix this...but anyways when I install it, it will install 3/4 of the way then stop and say "Installation failed" I installed SO MANY TIMES and then deleted the old downloads...it didnt give me a log file or anything that's all it said. I don't have a PC I have a Mac with Windows 7 and Bootcamp drivers and everything, everything else works fine but Bitdefender...please please please help :(

Comments

  • Xephos
    Xephos

    Hey I got Bitdefender for Christmas and it was a lot of money! dry.gif I researched and I couldn't find anything on how to fix this...but anyways when I install it, it will install 3/4 of the way then stop and say "Installation failed" I installed SO MANY TIMES and then deleted the old downloads...it didnt give me a log file or anything that's all it said. I don't have a PC I have a Mac with Windows 7 and Bootcamp drivers and everything, everything else works fine but Bitdefender...please please please help sad.gif


    EDIT: I fixed it and it installed


    BUT


    I don't know where to find my license key :(

  • Duradel
    Duradel
    edited December 2012
    Hey I got Bitdefender for Christmas and it was a lot of money! <_< I researched and I couldn't find anything on how to fix this...but anyways when I install it, it will install 3/4 of the way then stop and say "Installation failed" I installed SO MANY TIMES and then deleted the old downloads...it didnt give me a log file or anything that's all it said. I don't have a PC I have a Mac with Windows 7 and Bootcamp drivers and everything, everything else works fine but Bitdefender...please please please help :(


    For anyone else who has this problem, the best thing to do is to download the full offline installer from here:


    BitDefender Offline Installers


    When BitDefender asks you whether you would like to download updates 'during' the installation process say NO to this otherwise the install will error at the end.


    I had this problem and it took a fair amount of experimenting to work out what the cause of the problem was.

  • ttomm46
    ttomm46
    Hey I got Bitdefender for Christmas and it was a lot of money! <_< I researched and I couldn't find anything on how to fix this...but anyways when I install it, it will install 3/4 of the way then stop and say "Installation failed" I installed SO MANY TIMES and then deleted the old downloads...it didnt give me a log file or anything that's all it said. I don't have a PC I have a Mac with Windows 7 and Bootcamp drivers and everything, everything else works fine but Bitdefender...please please please help :(


    It's working today..must have been their servers because yesterday i had the same problem

  • rootkit
    rootkit ✭✭✭

    Hello :)


    I can see the license activated in the system. Did you find it in your Inbox on in the box?


    Take care.

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