Optional Windows Update Marked As Critical?

alt1579
alt1579
in Update

Bitdefender Internet Security 2012 checks my system for Windows Update, which I think is a nice feature.


However, BD always shows me a message that I haven't installed critical updates.


When I run Windows Update manually, I see that there are several optional updates but no critical updates.


Therefore I ignore the message from BD. Why is it telling me that there are critical updates when there are only optional updates?

Comments

  • rootkit
    rootkit ✭✭✭

    Hello :)


    A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=162888


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.

  • alt1579
    alt1579
    edited November 2012
    Hello :)


    A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).


    In order for the product update to be installed, you need to reboot your machine(you should see in the Events -> "Reboot required" under the Update module).


    Changelog:


    http://forum.bitdefender.com/index.php?sho...st&p=162888


    http://forum.bitdefender.com/index.php?showtopic=35499


    Let me know if the situation is solved.


    Have a nice day.


    Hi Christian,


    For some reason, the Bitdefender IS software is not updating to this new version. The automatic update runs regularly and I don't get any errors, but still the build version remains 16.22.0.1534. It's not asking me to reboot, either.


    Is there a way to manually update BD?


    BTW I'm an idiot, I posted the wrong Bitdefender version. I have 2013, not 2012. Sorry :(

  • alt1579
    alt1579

    Christian,


    BD2013 has now been updated to 16.23.0.1637 and the pc has been rebooted.


    But I still get false reports of critical Windows Updates.


    Office help updates are hardly critical <_<

  • alt1579
    alt1579

    Since I'm not getting any more response on this thread, I have opened a ticket with BD support.


    Ticket nr. 201211181083214.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Right now, do you have the latest build installed?


    http://forum.bitdefender.com/index.php?sho...mp;#entry164968


    Thank you!

  • alt1579
    alt1579

    I had the Dutch version, which never updated beyond 16.23.0.1637.


    With a download link in another thread, I've now installed the English (US) version 16.25.0.1710.


    This newer version also marks the Office Help updates as critical.

  • columbo
    columbo ✭

    Hi alt1579 :)


    Did you try the link from this newer Pinned download page? http://forum.bitdefender.com/index.php?showtopic=40792


    Columbo

  • alt1579
    alt1579
    Hi alt1579 :)


    Did you try the link from this newer Pinned download page? http://forum.bitdefender.com/index.php?showtopic=40792


    Columbo


    Yep that's the thread.


    I don't mind a different language :)


    Thing is, it didn't fix the problem in my opening post.

  • Georgia
    Georgia ✭✭✭

    Hi alt1579,


    If the issue still persists, please reply to the email received from us via ticket ID 201211181083214. It seems that you were asked to submit a couple of logs, but you didn't reply, so the ticket was automatically closed after 5 days.


    If you need anything else, let us know.

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