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Request Refund

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awesometuna
awesometuna
in General

Hi,


I purchased Bit Defender 2013 1pc 1year an hour ago. I didn't activate the code yet and I want a refund.


So how can I get a refund?


Thanks

Comments

  • alexx69
    alexx69 ✭✭
    Options

    Hello awesometuna and welcome to the forum,


    Give up after only one hour?


    Could you explain with more details your issue about activation ?


    Did you had any other anti-virus software installed before Bitdefender, did your license key has been marked as not valid, did you have problems with activating "My Bitdefender" etc. ....?


    Any additional information would be useful (If you have the will for something like that, of course)....


    Also, check out this link and ask for help directly from Technical Support in a way which suits you best.


    http://www.bitdefender.com/support/contact-us.html


    Regards.

  • awesometuna
    awesometuna
    Options

    Well I bought a lot of Bit Defender 2013 1pc 1year since it was on sale for only 2 cents each, hoping to sell them on eBay for a profit. But before I was going to list it on eBay, eBay banned it after a lot of seller tried to sell it. So I want a refund since the lot that I bought are useless to me now.


    Thanks

  • alexx69
    alexx69 ✭✭
    Options
    Well I bought a lot of Bit Defender 2013 1pc 1year since it was on sale for only 2 cents each, hoping to sell them on eBay for a profit. But before I was going to list it on eBay, eBay banned it after a lot of seller tried to sell it. So I want a refund since the lot that I bought are useless to me now.


    Thanks


    Hello awesometuna,


    From whom you bought a licenses for such a low price?


    I think to a refund, have the right only people who bought licenses directly from Bitdefender.com or their legit business partners .


    I don´t believe that anyone of them selling Bitdefender licenses for 2 cents. :D


    PS: Are you sure that someone hasn´t sold to you only keygen keys ? ;)


    Anyway, very interesting situation and I wish you luck!


    Have a nice day.

  • awesometuna
    awesometuna
    Options

    It is right from the official website. It is chea.p because of the new year sale.


    Here's the link:


    https://store.bitdefender.com/order/checkou...COUPON=2013-NYS

  • Nedim
    Nedim
    Options
    It is right from the official website. It is chea.p because of the new year sale.


    Here's the link:


    https://store.bitdefender.com/order/checkou...COUPON=2013-NYS


    Well done Bitdefender!Just one question.


    Will this code only work for 2013 version? Or can I save it and activate it next year?

  • Georgia
    Georgia ✭✭✭
    Options

    Hello,


    @ awesometuna: the refund for your order #15570613 was processed on Feb 06, 2013, via ticket ID: 201302031003153


    @ Nedim: the coupon expired soon afterwards and will not be re-validated this year. Please keep an eye on http://www.bitdefender.com/ . New promotions should be available at that time.

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