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Last Updated 2-3 Days Old--no Definitions Updates?

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xb7
xb7
in Bitdefender antivirus free edition

I have Bitdefender installed on two Win 7-64 machines. It had been updating definitions multiple times a day. Now it hasn't updated them in 2-3 days (different on the two different machines). There appears to be no way to manually update them.


Any ideas?


Thanks.

Comments

  • xb7
    xb7
    Options
    I have Bitdefender installed on two Win 7-64 machines. It had been updating definitions multiple times a day. Now it hasn't updated them in 2-3 days (different on the two different machines). There appears to be no way to manually update them.


    Any ideas?


    Thanks.


    PS It is version 1.0.14.889

  • azavoianu
    azavoianu
    Options

    Hello,


    There are some maintenance jobs in progress, we are working on it, should be fixed in the next hours.


    Thanks for feedback,


    Alex

  • Puremin0rez
    Puremin0rez
    Options

    Made an account just to make this post, I can also verify the original posters claim.


    It was alarming for me because I just installed BitDefender Free Edition and I was worried my copy was broken and wasn't auto updating.


    Good to know its being fixed!

  • azavoianu
    azavoianu
    Options

    Problem solved, sorry for the inconvenience.


    Alex

  • xb7
    xb7
    Options
    Problem solved, sorry for the inconvenience.


    Alex


    When I booted up this morning (2/22), BD did update virus definitions, first time since 2/18. My follow-up question is: Can the user of the Free Edition request a manual definitions update? It appears not. Do the paid version allow this? Or is definition updating strictly determined by the program?

  • westsidelion
    westsidelion
    Options
    When I booted up this morning (2/22), BD did update virus definitions, first time since 2/18. My follow-up question is: Can the user of the Free Edition request a manual definitions update? It appears not. Do the paid version allow this? Or is definition updating strictly determined by the program?


    I have the same issue - Windows 8x64 - Bitdefender free edition has not updated in the last few days. It is a great product, hopefully this bug can be fixed.

  • westsidelion
    westsidelion
    Options
    I have the same issue - Windows 8x64 - Bitdefender free edition has not updated in the last few days. It is a great product, hopefully this bug can be fixed.


    Problem has been fixed, thanks Bitdefender team!

This discussion has been closed.

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